Audi Palo Alto

Outstanding experience in purchasing my Audi Q5 hybrid. Matt was totally helpful and knowledgeable. I highly recommend them. Matt was totally helpful and knowledgeable. I highly recommend them. More

Prompt service. Arnold has excellent communication. The shuttle driver was courteous and interesting to talk with. Arnold has excellent communication. The shuttle driver was courteous and interesting to talk with. More

It’s was an excellent experience purchasing the vehicle with Audi Pablo Alto, thank you Adil, Cesar and team for your care and Patience. with Audi Pablo Alto, thank you Adil, Cesar and team for your care and Patience. More

Everyone at Audi Palo Alto was very helpful and kind. I felt they really cared for the service they were providing for my car and was patient about all my questions! I felt they really cared for the service they were providing for my car and was patient about all my questions! More

Service on our R8 was very good - no issues. We continue to have issues with this dealership when it comes to loaner vehicle availability. We continue to have issues with this dealership when it comes to loaner vehicle availability. More

Every time I visit they're wonderful very friendly, totally prepared. I've only had good experiences at Audi of Palo Alto totally prepared. I've only had good experiences at Audi of Palo Alto More

Fast replacement of flat tire (nail) with credit for old tire - this was really great service! tire - this was really great service! More

SHADY! !!!!!!! I’ve been trying to write this review for months, but I become so angry I can’t complete my review! Shadiest of the shady dealerships out the !!!!!!! I’ve been trying to write this review for months, but I become so angry I can’t complete my review! Shadiest of the shady dealerships out there! Here are the basics of my experience buying a used vehicle: They falsified the AutoCheck report and hid the pages that disclosed two accidents on the record! Even when I said something about “it looks like it’s been in an accident before” they said nothing. They would not negotiate the price - so the vehicle was not worth what I paid. I then drove 90 miles back home only to discover a terrible noise in the brakes. THEY INSTALLED MY BRAKES INCORRECTLY!!!! (I was reimbursed for repairs). Regardless, that’s a huge liability. (Looking at reviews, clearly their service dept. is terrible too). I’m now stuck in a terrible situation where I need to sell the car for money, but it isn’t worth what it should be. These are just the two big examples of how they scammed me. Always buy your own vehicle history reports and buy both the carfax and the AutoCheck. Shame on you guys!! I’d give -1 if I could. This isn’t the last you’ll be hearing from me More

Excellent service. Courteous personnel. Everything done in a timely fashion. Very happy with everything. Call returned to us very clean shape. Courteous personnel. Everything done in a timely fashion. Very happy with everything. Call returned to us very clean shape. More