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Audi Palo Alto
Palo Alto, CA
2,817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,817 Reviews of Audi Palo Alto
June 16, 2020
it was very detailed and satisfied service they provide. I like that they sent a video of their inspection and did hand wash afterwards. Their service team is 10 out of 10. The reason of one minus star fact I like that they sent a video of their inspection and did hand wash afterwards. Their service team is 10 out of 10. The reason of one minus star factored in poor waiting area for customers. There’s no formal area for a vusyomer yo wait and wasn’t able to have a coffee More
by markremark
Verified CustomerEmployees Worked With
Maurilio Rodriguez , John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
June 16, 2020
Audi of Palo Alto provided very prompt service and high quality workmanship on an older model Audi A6 Avant after fully inspecting the car for road worthiness and safety quality workmanship on an older model Audi A6 Avant after fully inspecting the car for road worthiness and safety More
by VELKUFTINEC
Employees Worked With
Moeller , John Su
June 16, 2020
Benny is awsome. It is always a pleasure to work with Benny. His cheerful personality makes all the difference. He is of course knowledgeable but it's his good natur It is always a pleasure to work with Benny. His cheerful personality makes all the difference. He is of course knowledgeable but it's his good nature that makes all the difference. More
by carylc
Employees Worked With
Benny
June 15, 2020
This is a great team of people. They really helped me out with my transition into this car and got me all the help I needed with service and advice. Thanks especially to John, Travis and Kevin. with my transition into this car and got me all the help I needed with service and advice. Thanks especially to John, Travis and Kevin. More
by Sassan
Employees Worked With
Richard Yoneji , John Su, Victor Luis, Bruce Andreu, Jon Bittrolff, Marie Kolda, Quan Huynh, Kevin Gaddis, David Liss, Travis Brown
June 15, 2020
Don’t send too many message for the survey.. I was Don’t send too many message for the survey.. I was satisfied with the service but with your annoying SPAM messages, I should give bad review Don’t send too many message for the survey.. I was satisfied with the service but with your annoying SPAM messages, I should give bad review More
by Innsung
Employees Worked With
John Su
June 12, 2020
The advisor promised to contact on Monday. I’m waiting for a quote for the parts damaged when the car was in service. Today is Friday, still no response. for a quote for the parts damaged when the car was in service. Today is Friday, still no response. More
by Dmitry Kovba
Employees Worked With
John Su
June 12, 2020
Luan was amazing ! The entire experience at Audi Palo Alto and with Luan was 5 star. I particularly appreciated the no pressure sales and the willingness to assist with The entire experience at Audi Palo Alto and with Luan was 5 star. I particularly appreciated the no pressure sales and the willingness to assist with getting my AWESOME new Q3 shipped across state lines. This was my first NEW car purchase and I am so happy ! More
by t_deveaux
Employees Worked With
Luan Nguyen
June 12, 2020
Excellent service and updates. Kept me appraised during the entire process. John was a great adviser to work work with. Clean facilities and a nice loaner car. the entire process. John was a great adviser to work work with. Clean facilities and a nice loaner car. More
by HKARPANIAN
Employees Worked With
John Su
June 12, 2020
Did first time maintenance. I scheduled 2:00pm a pick-up-at-home service at 1:30pm. They responded quickly and picked up my car in one hour! Job done quickly, and sent my car back tomorrow morning 8 pick-up-at-home service at 1:30pm. They responded quickly and picked up my car in one hour! Job done quickly, and sent my car back tomorrow morning 8:30am! So quick. Sent me a nice inspection video walking around my car to show tires and brakes. No charge! More
by swang
Employees Worked With
Benny Gomez
June 12, 2020
Close to home, friendly and punctual, good communication. Very good paper service report explaining work performed. (This 25 word requirement is not ver friendly.) xxx Very good paper service report explaining work performed. (This 25 word requirement is not ver friendly.) xxx More
by jlg
Employees Worked With
Quan Huynh
