Audi Palo Alto

Great Customer Service Excellent Customer Service at the front desk in Service Dept. A big shout to Jesus for his patience and help on getting a ride back and forth. Excellent Customer Service at the front desk in Service Dept. A big shout to Jesus for his patience and help on getting a ride back and forth. More

Amazing and wonderful Beyond compare, I have never been trested with such compassion and care. 20 stars! I am so in love with Audi Palo Alto and Denis Beyond compare, I have never been trested with such compassion and care. 20 stars! I am so in love with Audi Palo Alto and Denis More

Very pleasant The entire staff was friendly, helpful, patient and very knowledgeable. The sales and finance teams were a pleasure to work with. The technologist had The entire staff was friendly, helpful, patient and very knowledgeable. The sales and finance teams were a pleasure to work with. The technologist had a thorough knowledge of the vehicles advanced features. More

A pleasant and great experience beyond expectation. Good communication, helpful information... I chased down this model for a while and everything went extremely well... good pricing and extra service o Good communication, helpful information... I chased down this model for a while and everything went extremely well... good pricing and extra service offered. Drove up from Santa Barbara and after 592 signatures I happily left with the new car. Everything went smooth and easy, glad about the deal. More

Excellent service experience! Addib, my service representative, was wonderful! He was friendly, efficient, and answered all my questions. I got the the type of loaner car that I re Addib, my service representative, was wonderful! He was friendly, efficient, and answered all my questions. I got the the type of loaner car that I requested so that I could test drive it for a potential future purpose. Great overall experience!! More

Windshield repair They did an amazing job replacing my windshield. I had taken it to the recommended shop from my insurance company against my better judgement. The p They did an amazing job replacing my windshield. I had taken it to the recommended shop from my insurance company against my better judgement. The place did not use original glass and also left air bubbles behind the rear view mirror. I called Jesus and he said that Audi Pali Alto could replace the window and recalibrate the sensors all in the same appointment. They took care of it all in a very timely manner. Everyone there was polite and friendly and my car came back like new! More

Brakes and air suspension service The staff was friendly and provided me with great service. they also gave me a loaner car even though I didnt have any appointments with them. The staff was friendly and provided me with great service. they also gave me a loaner car even though I didnt have any appointments with them. More

Pretty good results! They fixed the noise at the roof window and did the maintainence of my front break. But the noise of driver’s seat is still there. They fixed the noise at the roof window and did the maintainence of my front break. But the noise of driver’s seat is still there. More

Safety recall and sensor I worked with Jesus Cordero. He was very helpful, knowledgable , and professional. My experience definitely reinforced my hope you be a loyal Audi c I worked with Jesus Cordero. He was very helpful, knowledgable , and professional. My experience definitely reinforced my hope you be a loyal Audi customer for a long, long, time. More