Audi Palo Alto

good service but delays in getting it done Jesus Cordero was my advisor. He was professional, courteous and attentive. However, I had to return to the service center twice before the service I Jesus Cordero was my advisor. He was professional, courteous and attentive. However, I had to return to the service center twice before the service I had requested was completed - it was supposed to be done Friday 4-12 but was not completed until 4-18. I was given a courtesy car, but was afraid to use it for plans to drive to places where it would invite vandalism. More

Car service Pls call me from corporate not dealership if you want to hear what I have to say. The service over the last 5 years has been terrible and I continue t Pls call me from corporate not dealership if you want to hear what I have to say. The service over the last 5 years has been terrible and I continue to have issues with my car More

Amazing! Great experience. Fast, efficient and personal. Never felt like I was being “sold” rather someone pRtnering with me to find the right solution for Great experience. Fast, efficient and personal. Never felt like I was being “sold” rather someone pRtnering with me to find the right solution for my lifestyle. She was awesome! More

Wonderful!!! Very friendly staff that helped me every step of the way making this an easy process for me. Will recommend to my friends for future use. Very friendly staff that helped me every step of the way making this an easy process for me. Will recommend to my friends for future use. More

Great service When I found out that service to my car will take all day to complete they offered me free uber rides to and from my office When I found out that service to my car will take all day to complete they offered me free uber rides to and from my office More

Great Audi epxerience Radek was very quick to respond to online inquiry and answered all my questions. Scheduled a visit to dealership and was greeted with courtesy, extens Radek was very quick to respond to online inquiry and answered all my questions. Scheduled a visit to dealership and was greeted with courtesy, extensive Audi knowledge, great price, and no pushy sales. Traded my TT for new A3 and am very happy with the entire processs and experience through Radek's help. Highly recommended! More

Services to both of my Audi's Matthew was exceptional with his making sure everything Was done to my satisfaction. Don't understand why I have to type in so much in order for it t Matthew was exceptional with his making sure everything Was done to my satisfaction. Don't understand why I have to type in so much in order for it to except my comments More

Service for my Q3 on 03/19/2018 My experience with Jesus Cordero, the service advisor, was great. Jesus provided an excellent customer service. He is great person, Audi Palo Alto nee My experience with Jesus Cordero, the service advisor, was great. Jesus provided an excellent customer service. He is great person, Audi Palo Alto need person like him More

Q7 Purchase Denis helped us through every stage of the purchase process. He was responsive, accurate and timely in his communication. He was helpful and fair in a Denis helped us through every stage of the purchase process. He was responsive, accurate and timely in his communication. He was helpful and fair in assessing our trade-ins. I would definitely recommend him to colleagues and friends. More