Audi Pacific

We had a very pleasant experience at Pacific Audi in purchasing our S4. My initial contact with Pacific Audi was Mr. Shipton. We communicated via e-mail and set-up an appointment to discuss purchasing purchasing our S4. My initial contact with Pacific Audi was Mr. Shipton. We communicated via e-mail and set-up an appointment to discuss purchasing an S4. Mr. Shipton through his e-mail was very helpful and friendly. Upon our arrival at Pacific Audi, Mr. Shipton was busy, but Mr. Arredondo took over and assisted us in finding a car which best suited our needs. He was able to find a model which fulfilled our needs and we decided on a very, very good price. Mr. Arredondo didn't push us to purchase a model that had more options than we wanted. He presented a price that was agreeable to both parties and we purchased the car that day. Pacific Audi had to search other dealers inventory to find the right car for us, so we are grateful for that. The car was delivered the next day to Pacific Audi & after a few days of detailing, we were able to pick-up the car. I was most appreciative of the way Pacific Audi didn't make it difficult in the pricing of the car. Everyone was very friendly and made myself and Karie very at ease. No pressure at all. I don't think if Edwin didn't find this particular car, we probably would have purchased an S4 somewhere else. Thank you. More

Terrific experience at Pacific Audi with Jameil Janbolat. I have owned several Audi cars, and have many experiences with different dealers. I can honestly say Jameil is the best sales consultant I have eve I have owned several Audi cars, and have many experiences with different dealers. I can honestly say Jameil is the best sales consultant I have ever met. As an Audi owner himself, he is passionate towards AUDI and his customers. I feel so comfortable chatting with him just like talking to my own friends. When I decided to go to check out the car at the dealership on a Sunday when Jameil was not working. He left his friends and came to the dealership immediately to help me out. I didn't get the deal done on that day, he is still very friendly and does not push me at all. Comparing to the other Sales guys I have met before, Jameil is much better. There are so many sales people with experiences, but there are not many with the attitude and passion like Jameil. I hope this will be helpful to some future Audi owners. If someone would like to purchase or order an Audi, I would say this is the guy you should talk to. More

Edwin did a fantastic job he was very friendly, knowledgeable and was always concern about my needs. He provided excellent customer service which is a customer can ask for. He worked extremely well knowledgeable and was always concern about my needs. He provided excellent customer service which is a customer can ask for. He worked extremely well with his management team (Berny) to meet all my expectations. I would definitely recommend Edwin and the team at Pacific Audi. Two thums up on a happy and appreciated customer. Sincerely, Aldo More

We walked in and walked out 2 hours later with a Q5. Everyone was great, helpful, lovely and it was the smoothest car experience I have ever had. Everyone was great, helpful, lovely and it was the smoothest car experience I have ever had. More

Purchased a so-called NEW 2012 Audi Q5, it has 2 dents caused by the dealership that I didn't notice until 3 weeks later. They did not perform a walkthrough of the car and because it was night time it wou caused by the dealership that I didn't notice until 3 weeks later. They did not perform a walkthrough of the car and because it was night time it would not have been spotted due to the location. Spoke to Fred and Bernie about it, very nice guys but they and the dealership refuse to assume any responsibility. Even after submitting solid evidence that it occurred on their premises. Spoke to Audi corporate and they don't want to do anything because it's a dealership issue. I paid for a new pristine vehicle received damage goods. Shop elsewhere where sales and ownership walk the walk and not just talk the talk. This was my first and last Audi I ever purchase. More

Sales person was very nice and helpful in terms of explaining the options. Seemed very honest about how the car compared to competitors..boh on the good and bad side. Price negotiation was very smoo explaining the options. Seemed very honest about how the car compared to competitors..boh on the good and bad side. Price negotiation was very smooth. More

I had a great experience at Pacific Audi. Edwin Arredondo was my sales person and he was great! The manager and the finance department were very friendly. I never thought buying a car would be so quick and e was my sales person and he was great! The manager and the finance department were very friendly. I never thought buying a car would be so quick and easy! I will definitely recommend Pacific Audi to all my friends and relatives! More

Kevin was an absolute delight to work with on the purchase of our Q7. We came down to the dealership having seen a couple of their Q7s on the internet. Everything was as advertised and Kevin was extr purchase of our Q7. We came down to the dealership having seen a couple of their Q7s on the internet. Everything was as advertised and Kevin was extremely helpful in answering our many questions. He was honest and focused on our needs as opposed to trying to sell a car. Byron the sales manager was also fantastic -- both helpful and responsive to our needs and concerns. And Rosa (who handled the final process of the sale) was clear, enthusiastic, and delightful. The entire process was as good a car buying experience as we've had. More

I walked in the showroom and was immediately greeted by Erwin. Told him my needs and he and his manager worked with me to get the car I liked at the price I could afford. Great experience!! Erwin. Told him my needs and he and his manager worked with me to get the car I liked at the price I could afford. Great experience!! More

This is my first time reviewing anything and the reason being is that they were so GREAT!! Lee Franz went through hoops to get me my car and came through just as he promised! also,Rose in finance was very being is that they were so GREAT!! Lee Franz went through hoops to get me my car and came through just as he promised! also,Rose in finance was very knowledgeable and fast,fast,fast! I was in and out in a about 2 1/2 hours! I highly recommend this dealership! Thanks again Lee and Rose! More