Audi Pacific

Great new car purchasing experience. Angel and Bernie are very knowlegable about the product line and were super helpful in the selection/ordering/purchasing/delivery process. We highly recommend buying are very knowlegable about the product line and were super helpful in the selection/ordering/purchasing/delivery process. We highly recommend buying a new car at Pacific Audi. And, we are already thinking about our next purchase! More

I came to Pacific Audi to check out the Q5. I was introduced to Jameil who was very friendly, helpful, and knowledgeable. After test-driving the vehicle with Jameil I was sure I wanted to make a purc introduced to Jameil who was very friendly, helpful, and knowledgeable. After test-driving the vehicle with Jameil I was sure I wanted to make a purchase. Jameil introduced me to Nathan to discuss the options and prices. I decided to sleep on it. The next day was Jameil's day off, but he offered to come in if I decided to move forward with the transaction. I called Nathan the next day to seal the deal. I love that I didn't have to haggle with him about the price, as I'd had to when I bought my last car from another dealer (Ford). I made an offer that was fair based on my research and he accepted. I picked up my car the following day and Jameil showed me how to use all the features. I am very pleased with the car and with the service I received at Pacific Audi. At no point did I feel any pressure from anyone, all my questions were answered, and I appreciated their hospitality. I was preganant at the time, and they made sure I had snacks and water. Jameil also showed me the service area where I could bring the car for maintenance. Pacific Audi is not the closest Audi dealer to my home,however, I will probably use their service department because of their outstanding customer service. If my next car is an Audi, I will definitely return to Pacific Audi. More

Rick was very helpful and friendly during my purchase, and still is when I call him regarding any questions I have about my vehicle. He definitely goes out of his way to provide great customer service an and still is when I call him regarding any questions I have about my vehicle. He definitely goes out of his way to provide great customer service anytime of the day. I would definitely recommend him. More

Fred first contacted me after I had sent a internet inquiry over a month ago. He was very polite and friendly the entire time. Very professional and did what ever he could to make sure I was satisfied. inquiry over a month ago. He was very polite and friendly the entire time. Very professional and did what ever he could to make sure I was satisfied. Although I did not get the exact color I wanted, him and his sales team were able to workout a better deal on a brand new A4 with more options than I wanted at a much lower price than I had expected. Rosa finished up all the financing details and I could not have been more pleased with the service I recieved from them and the rest of the Pacific Audi team. I told Rosa that it was my very first brand new car and she threw in free window tint as congratulaions. I hope all my future car buying experiences will be as nice as this was. More

I initially worked with Edwin Arredondo and then Edwin introduced me to Chris Prodromides. Both are good guys. They both read my personality very well knowing I am ready to buy, have done my homework an introduced me to Chris Prodromides. Both are good guys. They both read my personality very well knowing I am ready to buy, have done my homework and am very familiar with financing and leasing options of a car. Instead of giving me the "black box" this is your monthly payment treatment, they were very transparent from day one showing me all of their numbers. I went home and ran these numbers against my leasing and finance model and everything came up similar. Further, no matter how much I questioned or pushed, they both always had a GREAT attitude and never became arrogant, dismissive or made me feel like they had better things to do. I truly feel like they are focused on the "whole customer experience" versus just the transaction of buying a car. If this is how Audi service is, I may become a lifetime Audi customer. This is my first Audi ever. Before I have purchased BMWs (two), Infinities (3), etc. never an Audi. I am looking forward to my new purchase and the continued great customer service Pacific Audi provides. The customer service makes a big difference More

I have bought 6 cars and by far THIS WAS THE BEST TIME EVER!!!! Rick and Byron were super friendly, helpful, knowledgable and DEFINITELY did everything they could to help me!!! I LOVE, LOVE, LOVE MY AUDI EVER!!!! Rick and Byron were super friendly, helpful, knowledgable and DEFINITELY did everything they could to help me!!! I LOVE, LOVE, LOVE MY AUDI!!!! and I am soooooo grateful to Rick and Byron! They are seriously the best!!!! I highly suggest buying from this dealership and asking for RICK and BYRON!!!! Rosa in the finance department is the BEST too! She is thorough, friendly and FAST! Overall - this was a great experience!!! I am definitely going back to them in 4 years when I want a new car!!!!! I hope they are there still!!!! More

Kevin was very nice and patient while i was making the choise of getting the car or not he didn't pressure me. Ms. Bernasconi was helpful while signing the contract explained everything to me. Very thankf choise of getting the car or not he didn't pressure me. Ms. Bernasconi was helpful while signing the contract explained everything to me. Very thankful. More

My salesman was friendly and very helpful, allowing me to call him anytime with questions. Management did work with me on price and was accommodating. call him anytime with questions. Management did work with me on price and was accommodating. More

By far the best car buying experience I've had. From the moment I walked in the door, the entire staff at Pacific Audi made me feel welcome and in control. There was a courtesy and relaxed environment that moment I walked in the door, the entire staff at Pacific Audi made me feel welcome and in control. There was a courtesy and relaxed environment that I have not experienced at other dealers. Sales Specialist Ryan was very thorough and did not apply too much pressure. His friendly attitude and willingness to work around my schedule were like a breath of fresh air. Thank you Ryan and Pacific Audi for making this car buying experience such a positive one. After two previous purchases from other dealers that left me uncomfortable, this experience has restored my hope in customer-centered sales. I have had the car now for almost a year and still love it! More