Audi Pacific

Anticipated Brake Replacement Our ongoing relationship with Natalie Lucido has been great. During a routine service a few months ago, Natalie mentioned that the brakes for our wago Our ongoing relationship with Natalie Lucido has been great. During a routine service a few months ago, Natalie mentioned that the brakes for our wagon were coming due and that we should plan to have them serviced within the next 6 months (depending upon our driving of course). Taking that time to give us a simple "heads up" meant a lot and allowed for our family to plan ahead. Natalie is great, and considers our household and family as well as our vehicle! More

Returned Service I recently had a problem with the motor idling. Michael Harris took the time to listen to my concerns. He did an excellent job in explaining the servi I recently had a problem with the motor idling. Michael Harris took the time to listen to my concerns. He did an excellent job in explaining the service before and after the job was completed. Rosalind McDade More

Really Great service! I took my vehicle in for a tune up, and my service provider was Francisco Valenzuela, he was very knowledgeable and explained what I needed for my veh I took my vehicle in for a tune up, and my service provider was Francisco Valenzuela, he was very knowledgeable and explained what I needed for my vehicle. He was was very attentive and also said he would try to get me a discount, which he did and I am grateful for that, shows me that he and the dealership really care about their customers. More

I love Kevin! This is the second time I have done business with Kevin and I will continue to work with him again and again. His attention to detail and what the cli This is the second time I have done business with Kevin and I will continue to work with him again and again. His attention to detail and what the client wants and needs are grade A. I used to feel uncomfortable prior to going into a dealership. Now I have confidence in knowing I got the best deal I could afford with the most honest sales person out there. I love Kevin and Audi Pacific. There is no better dealership and no better man to buy a car from than Kevin. More

Top Notch I have dealt with a few other service advisors at Audi Pacific but Francisco Valenzuela is my favorite, hands down. He's a genuinely nice person and h I have dealt with a few other service advisors at Audi Pacific but Francisco Valenzuela is my favorite, hands down. He's a genuinely nice person and he has the client's best interest in mind at all times. He kept me abreast of the progress on my vehicle and made sure the entire process was smooth and simple. Whenever I take my vehicle in for service, I ask for Francisco Valenzuela because I know he'll take good care of me. More

Experience with Natalie Lucido, my Sales Associate. My sales associate,Natalie Lucido has worked with me for the last several years. She is professional, thorough , keeps me apprised of the status of t My sales associate,Natalie Lucido has worked with me for the last several years. She is professional, thorough , keeps me apprised of the status of the service for my A4 wagon. She informs me of what the technician believes is needed for the service, the time needed, and an estimate of costs involved. She always gives me a loaner, pending the need to keep my car overnight or longer, depending on the issues. I appreciate working with her. Obviously I have learned to trust her, and that means a great deal. More

Top Notch Service! Service excellence with every visit. My service representative, Abel Juarez is efficient, knowledgeable, courteous & always goes above and beyond to a Service excellence with every visit. My service representative, Abel Juarez is efficient, knowledgeable, courteous & always goes above and beyond to accommodate. From booking my service appointment to picking up my vehicle i continue to have a consistent Five Star experience. More

Friendly attentive service Very pleased with the awesome service we received from Brian Bernie, Fady Kilada and Thomas Primrose. All of our questions were patiently answered wit Very pleased with the awesome service we received from Brian Bernie, Fady Kilada and Thomas Primrose. All of our questions were patiently answered with no high pressure sales. An enjoyable experience! And an awesome car! More

This review is for the service department... I am so lucky to have this dealer in my area, even if I moved it's worth the drive for such outstanding service. It's all the little things and more t I am so lucky to have this dealer in my area, even if I moved it's worth the drive for such outstanding service. It's all the little things and more that keep me very content when I need my car serviced. It's for the most an in and out process and when it's not, they go out of their way to take me where I please, even the mall to kill time. I am very soiled. Not to mention my car is always up to par in service when I leave in my little Audi. Francisco Valenzuela goes above and beyond and deserves this review. Thank you Frankie for your excellent service. More

The Best! This was the best purchasing experience I’ve had to date. Both Nikos Enfiedjian and Lina Martin where absolute professionals and enthusiastic about t This was the best purchasing experience I’ve had to date. Both Nikos Enfiedjian and Lina Martin where absolute professionals and enthusiastic about their product and dealership. I highly recommend Audi Pacific and their team. I wouldn't buy an Audi anywhere or from anyone else! More