Audi Pacific

I love Kevin! This is the second time I have done business with Kevin and I will continue to work with him again and again. His attention to detail and what the cli This is the second time I have done business with Kevin and I will continue to work with him again and again. His attention to detail and what the client wants and needs are grade A. I used to feel uncomfortable prior to going into a dealership. Now I have confidence in knowing I got the best deal I could afford with the most honest sales person out there. I love Kevin and Audi Pacific. There is no better dealership and no better man to buy a car from than Kevin. More

Top Notch I have dealt with a few other service advisors at Audi Pacific but Francisco Valenzuela is my favorite, hands down. He's a genuinely nice person and h I have dealt with a few other service advisors at Audi Pacific but Francisco Valenzuela is my favorite, hands down. He's a genuinely nice person and he has the client's best interest in mind at all times. He kept me abreast of the progress on my vehicle and made sure the entire process was smooth and simple. Whenever I take my vehicle in for service, I ask for Francisco Valenzuela because I know he'll take good care of me. More

Experience with Natalie Lucido, my Sales Associate. My sales associate,Natalie Lucido has worked with me for the last several years. She is professional, thorough , keeps me apprised of the status of t My sales associate,Natalie Lucido has worked with me for the last several years. She is professional, thorough , keeps me apprised of the status of the service for my A4 wagon. She informs me of what the technician believes is needed for the service, the time needed, and an estimate of costs involved. She always gives me a loaner, pending the need to keep my car overnight or longer, depending on the issues. I appreciate working with her. Obviously I have learned to trust her, and that means a great deal. More

Top Notch Service! Service excellence with every visit. My service representative, Abel Juarez is efficient, knowledgeable, courteous & always goes above and beyond to a Service excellence with every visit. My service representative, Abel Juarez is efficient, knowledgeable, courteous & always goes above and beyond to accommodate. From booking my service appointment to picking up my vehicle i continue to have a consistent Five Star experience. More

Friendly attentive service Very pleased with the awesome service we received from Brian Bernie, Fady Kilada and Thomas Primrose. All of our questions were patiently answered wit Very pleased with the awesome service we received from Brian Bernie, Fady Kilada and Thomas Primrose. All of our questions were patiently answered with no high pressure sales. An enjoyable experience! And an awesome car! More

This review is for the service department... I am so lucky to have this dealer in my area, even if I moved it's worth the drive for such outstanding service. It's all the little things and more t I am so lucky to have this dealer in my area, even if I moved it's worth the drive for such outstanding service. It's all the little things and more that keep me very content when I need my car serviced. It's for the most an in and out process and when it's not, they go out of their way to take me where I please, even the mall to kill time. I am very soiled. Not to mention my car is always up to par in service when I leave in my little Audi. Francisco Valenzuela goes above and beyond and deserves this review. Thank you Frankie for your excellent service. More

The Best! This was the best purchasing experience I’ve had to date. Both Nikos Enfiedjian and Lina Martin where absolute professionals and enthusiastic about t This was the best purchasing experience I’ve had to date. Both Nikos Enfiedjian and Lina Martin where absolute professionals and enthusiastic about their product and dealership. I highly recommend Audi Pacific and their team. I wouldn't buy an Audi anywhere or from anyone else! More

Quality Staff and Quality Cars This is my first foray into Audi cars and I have been very pleased with the quality of the automobiles and the attention I received in both the leasin This is my first foray into Audi cars and I have been very pleased with the quality of the automobiles and the attention I received in both the leasing process and follow-up questions about the car. Praise is in order for both salespeople I had the pleasure of working with--Simon Najarian and more with Michael Moye. Both were very patient with all my questions in the decision-making process and Michael was especially patient solving my questions about the workings of the electronics of the car. Friendly, efficient, thorough and patient are the adjectives to describe them. They weren't satisfied until I was satisfied. More

Best Customer Service Experience Ever I don't even know where to start as there are so many great points about my experience. My rep was Dwight and from beginning to end he was knowledgeab I don't even know where to start as there are so many great points about my experience. My rep was Dwight and from beginning to end he was knowledgeable, honest and patient. It didn't feel at all like he was trying to force me to buy something RIGHT NOW or giving me sales pitches. It felt like a reliable expert was informing me about a potential purchase I had little technical information about. I will return to this dealership always. I live 2 miles away from the Beverly Hills dealer but will bypass that dealership with pleasure. More

Fantastic service! A CD was stuck in my player. I stopped by, with no appointment, and your service staff stepped up, analyzed the problem, fixed it in less than an hour A CD was stuck in my player. I stopped by, with no appointment, and your service staff stepped up, analyzed the problem, fixed it in less than an hour and even washed the car before delivering it to me! Great, dedicated staff: friendly, competent and efficient. Gave far more than expected! More