Audi Pacific

Quality Staff and Quality Cars This is my first foray into Audi cars and I have been very pleased with the quality of the automobiles and the attention I received in both the leasin This is my first foray into Audi cars and I have been very pleased with the quality of the automobiles and the attention I received in both the leasing process and follow-up questions about the car. Praise is in order for both salespeople I had the pleasure of working with--Simon Najarian and more with Michael Moye. Both were very patient with all my questions in the decision-making process and Michael was especially patient solving my questions about the workings of the electronics of the car. Friendly, efficient, thorough and patient are the adjectives to describe them. They weren't satisfied until I was satisfied. More

Best Customer Service Experience Ever I don't even know where to start as there are so many great points about my experience. My rep was Dwight and from beginning to end he was knowledgeab I don't even know where to start as there are so many great points about my experience. My rep was Dwight and from beginning to end he was knowledgeable, honest and patient. It didn't feel at all like he was trying to force me to buy something RIGHT NOW or giving me sales pitches. It felt like a reliable expert was informing me about a potential purchase I had little technical information about. I will return to this dealership always. I live 2 miles away from the Beverly Hills dealer but will bypass that dealership with pleasure. More

Fantastic service! A CD was stuck in my player. I stopped by, with no appointment, and your service staff stepped up, analyzed the problem, fixed it in less than an hour A CD was stuck in my player. I stopped by, with no appointment, and your service staff stepped up, analyzed the problem, fixed it in less than an hour and even washed the car before delivering it to me! Great, dedicated staff: friendly, competent and efficient. Gave far more than expected! More

Overall experience was outstanding Purchased a Pre Owned Q5, the condition of the car was excellent, the sales person Paul Elias was very accommodating and knowledgable of the vehicle. Purchased a Pre Owned Q5, the condition of the car was excellent, the sales person Paul Elias was very accommodating and knowledgable of the vehicle. I would highly recommend Torrance Audi. More

Service Thank you michael Harris for your professionalism and courtesy during my service visit. Appreciate your dilligence and efforts in making my experienc Thank you michael Harris for your professionalism and courtesy during my service visit. Appreciate your dilligence and efforts in making my experience easy. Keep up the good work. More

Help in tough times I have an Audi A4 that's been a bit troublesome. But Natalie Lucido and Thomas from the repair service department have been great to get our car resto I have an Audi A4 that's been a bit troublesome. But Natalie Lucido and Thomas from the repair service department have been great to get our car restored and find and fix all the bugs in the engine. Great service when you need it! More

Outstanding service Michael Harris and Pacific Audi have done it again! He is always terrific and this time was no exception. He always goes above and beyond to make sure Michael Harris and Pacific Audi have done it again! He is always terrific and this time was no exception. He always goes above and beyond to make sure that my service experience is fast, efficient, and done right the first time. Thank MICHAEL HARRIS! More

Service Department We have leased three Audis and all have been serviced by Audi Pacific. Currently Michael Harris has been the associate assisting us when we drop and p We have leased three Audis and all have been serviced by Audi Pacific. Currently Michael Harris has been the associate assisting us when we drop and pickup our car. He is always friendly and helpful. Michael always has our loaner car available when we arrive. Kathleen Howden More

Amazing Experience I was referred by a friend to speak with Vitaliy Konovalov about leasing a new Audi. I drove from OC to Torrance to meet him & I definitely don't regr I was referred by a friend to speak with Vitaliy Konovalov about leasing a new Audi. I drove from OC to Torrance to meet him & I definitely don't regret it. Vitaliy is so helpful, honest, and friendly and gave me the best advice on how to get a new Audi while still having another lease with VW. He was never pushy nor promised anything he could not fulfill. I had been to at least 7 other car dealerships that month and Vitaliy undoubtedly gave me the best deal ever on a brand new A3. I have never had such a pleasant experience at a car dealership and I would highly recommend this dealership and Vitaliy Konovalov. My sister was so impressed by the service & deals that she is switching to Audi Pacific as soon as her lease with Fletcher Jones Mercedes is up. Vitaliy and his team definitely made me a forever customer of Audi Pacific and I can't wait to be back in 3 years for my next Audi! More

Greate Salesmen, Kevin Sarrafieh @ Audi Pacific I bought a new car last Sunday at Audi Pacific. First of all, I love my new car 2017 Audi Q7. ~ Also, sales specialist Kevin Sarrafieh provided I bought a new car last Sunday at Audi Pacific. First of all, I love my new car 2017 Audi Q7. ~ Also, sales specialist Kevin Sarrafieh provided me and my family very comfortable and friendly even if my English conversation skill is not good. I think customer service of Audi Pacific is really awesome and I would buy Audi again for the next. More