Audi Pacific

Great service! Francisco did a great job giving me updates on the service on my R8, called back promptly & was very courteous, professional & friendly! I would defin Francisco did a great job giving me updates on the service on my R8, called back promptly & was very courteous, professional & friendly! I would definitely recommend this dealership’s service department to my friends. More

Great Experience Very easy to deal with. I forget the name of my dealer but his last name is Oh. Really nice guy. Very helpful and respectful of my time. I went with Very easy to deal with. I forget the name of my dealer but his last name is Oh. Really nice guy. Very helpful and respectful of my time. I went with Audi because of him. More

Professional Team 1st class experience between Shawn Asadi and Adam Robert. Shawn is the most polite, knawlagable, and professional sales manage I have dealt with., and 1st class experience between Shawn Asadi and Adam Robert. Shawn is the most polite, knawlagable, and professional sales manage I have dealt with., and believe me, I have bought over 20+ cars in my life. Adam Robert has a very sincere deminer and non pressure sales person. Great team. More

Five Star Treatment The staff, all are very professional and proficient. I was immediately greeted when I arrived and was escorted into the location. The service repre The staff, all are very professional and proficient. I was immediately greeted when I arrived and was escorted into the location. The service representative was responsive and went out of her way to ensure my satisfaction and answered all of my questions. More

Customer Service I have been trying to get some resolution on my RS4 's service contract that I bought from this dealer and so far nothing positive has been happening. I have been trying to get some resolution on my RS4 's service contract that I bought from this dealer and so far nothing positive has been happening. I spoke to Mike Moye who sold me the contract and Thomas who is a Finance Manager. I emailed Marin Delgado who is the GM and there was no response for several days so decided to call him. Luckily, I was able to have a brief conversation with him because he was busy I guess. He said somebody would call me later in the afternoon to help me out. Unfortunately, nobody called. I wonder what kind of CORE VALUES this dealership has. I guess it all starts from the TOP. If the main man cannot follow thru what he says then so as the followers. I work for a fortune 500 company as well and I know for a fact we take care of our customers to be in business. I'm surprised how this dealer stay competitive with the rest of the other dealers. I hope these guys realize what they are doing and standby their products that they sell. More

Consistently Great Service With a Smile Your team is always positive and helpful. The service is attentive and efficient and I always appreciate how my time is valued so I’m in and out witho Your team is always positive and helpful. The service is attentive and efficient and I always appreciate how my time is valued so I’m in and out without a hitch. Thank you! More

Professional, friendly and terrific service Francisco was professional and friendly when I took my car in for it's annual service. The dealership is clean, attractive and stress free. I always Francisco was professional and friendly when I took my car in for it's annual service. The dealership is clean, attractive and stress free. I always feel like a valued and respected customer. More

Great service Based on all my visits to this dealer my experience have been great. i have always been greeted promptly and with respect, The service advisor have al Based on all my visits to this dealer my experience have been great. i have always been greeted promptly and with respect, The service advisor have always listened carefully to any issues that i’ve had, and all issues on my two Audi cars have been corrected to my satisfaction, I love my S8. More

Excellent! Truly the best experience in purchasing a car. I have owned a BMW, Lexus, Acura and Mercedes and the attention to detail, overall service, ability to Truly the best experience in purchasing a car. I have owned a BMW, Lexus, Acura and Mercedes and the attention to detail, overall service, ability to listen and understand our needs were superb. Above and beyond all the rest. Dwight Oh's patience and superb customer service only added to his outstanding ability to call back and relay information that was needed. Trent in Financing was wonderful to work with in figuring out all the final details and wrapped up the entire experience with great ease. I highly recommend this Audi Pacific dealership in particular as I know there are several other Audi dealerships in Los Angeles. This is the place to lease or purchase an Audi! More

Love the service We LOVE our Audi - it's our second one, both from Audi Pacific - and we LOVE the service at Audi Pacific. That's why we went back and why it's the onl We LOVE our Audi - it's our second one, both from Audi Pacific - and we LOVE the service at Audi Pacific. That's why we went back and why it's the only place we take our car for service. More