
Audi Pacific
Torrance, CA

Filter Reviews by Keyword
By Type
681 Reviews of Audi Pacific
Henry Esqueda Was Great! Thanks very much to Henry for his professionalism, promptness and general competency and hard-work! Henry was ready for me moments after I arrived, ex Thanks very much to Henry for his professionalism, promptness and general competency and hard-work! Henry was ready for me moments after I arrived, explained the time needed and the work involved and "checked-in" with me twice before my vehicle was actually ready (ahead of schedule). Thanks very much to Henry for making me feel like such a valued customer. More
Audi lease Round 2 I had such a great experience with my previous A3 thought I'd try it again. Loving the design enhancements to this years A3 with the exception of two I had such a great experience with my previous A3 thought I'd try it again. Loving the design enhancements to this years A3 with the exception of two main items. First; the idiotic start stop function deserves an award for the year's most annoying feature. Second; the keyless entry also feels gimmicky. It's not like a finger print reader that would truly improve security. You still need a fob for entry/startup and this feature feels like an after thought because there's still a useless physical metal key on the fob. A minor note, the trunk space feels a little smaller than my 2016 but despite these issues I still believe the brand continues to lead the market in engineering, design and value. Solid dealer location and felt taken care of by the sales team. More
No hassle and very easy Everyone was very helpful and eager to please. I was able to get in and out expeditiously. Also, service on my car was performed quickly. Everyone was very helpful and eager to please. I was able to get in and out expeditiously. Also, service on my car was performed quickly. More
New A3 Lease Lena and team were EXCELLENT! Met me immediately upon arrival and helped me select my vehicle quickly and easily. This is my 4th Audi lease and 3rd fr Lena and team were EXCELLENT! Met me immediately upon arrival and helped me select my vehicle quickly and easily. This is my 4th Audi lease and 3rd from Audi Pacific and will continue to lease/buy future vehicles from the Pacific team. More
Helpful and efficient Service department very helpful with an out-of-warrantee issue. Had to return it for a small thing and they fixed that quickly while I waited, on a Fr Service department very helpful with an out-of-warrantee issue. Had to return it for a small thing and they fixed that quickly while I waited, on a Friday afternoon. Thanks! More
Always excellent service, quick & efficient! Truly excellent service every time I go, everyone is always very nice and helpful! Excellent customer care and barely any waiting time. Car came bac Truly excellent service every time I go, everyone is always very nice and helpful! Excellent customer care and barely any waiting time. Car came back super clean too!! thank you :) More
Great sales experience! It was only my intention to just browse, but the overall experience & friendliness changed everything with my awesome salesman, Joby and the Audi Paci It was only my intention to just browse, but the overall experience & friendliness changed everything with my awesome salesman, Joby and the Audi Pacific team. More
This my third Audi Purchase From I only buy from people or companies that I believe that have my best interest at heart. I’ve owned 7 Audi’s, and I currently still have 6 of the 7 Aud I only buy from people or companies that I believe that have my best interest at heart. I’ve owned 7 Audi’s, and I currently still have 6 of the 7 Audi’s that I’ve purchased. It’s imporant that I feel my time is appreciated. My purchase took less than 45 minutes, faster than my second Purchase at Pacific Audi which was a under an hour with 3 kids and a wife. More
Excellent care and attention Natalie and her team did their usual attentive and thorough care. Covered mostly by warrantee, they were fair and explicit about the brake problems we Natalie and her team did their usual attentive and thorough care. Covered mostly by warrantee, they were fair and explicit about the brake problems we were experiencing. We have purchased six Audi’s here and our loyalty only grows. More
Excellent Service Made an appointment for early morning. Not only was the service advisor ready, but I was given a choice of over five different courtesy cars to choos Made an appointment for early morning. Not only was the service advisor ready, but I was given a choice of over five different courtesy cars to choose from. Was in and out of the dealership within 15 minutes. More