Audi Pacific

Great Experience always! Great service department, prompt and not over booked. A very attentive staff! Anal was waiting for us and greeted us at the door. She also made sur Great service department, prompt and not over booked. A very attentive staff! Anal was waiting for us and greeted us at the door. She also made sure to get ahold of us when the vehicle was ready for pick up. Two hour service! More

Amazing from start to finish!! I am an Audi loyalist. It does not even cross my mind to look at anything else. From the minute you walk in the door until you drive away in your new I am an Audi loyalist. It does not even cross my mind to look at anything else. From the minute you walk in the door until you drive away in your new vehicle the experience could not be better. More

ALEX KANG IS THE MAN! Alex was my sales professional when I purchased my Audi. He made sure I was totally happy with this major purchase. When I have questions, he is prom Alex was my sales professional when I purchased my Audi. He made sure I was totally happy with this major purchase. When I have questions, he is prompt with his response. So when I had an issue with my vehicle Alex quickly assessed my situation, made sure that the right service was recommended, and made sure that the correct person assisted me. I would also like to give a big shout out to Marcelino. His work is impeccable. Then I must say that your service crew is amazing. They made sure that my baby was properly taken care of in a timely manner. thank you for making my experience a pleasant one. Kat Correa More

Great service and clear communication! Henry Esqueda helped me with scheduled service for my 2016 SQ5 and did a great job. He listened carefully to all of my questions and concerns about m Henry Esqueda helped me with scheduled service for my 2016 SQ5 and did a great job. He listened carefully to all of my questions and concerns about my car and had your service department check everything for me to make sure my car was running well and safe to drive. The car detail made my car look great and the courtesy car was convenient to get and return. Very happy with my experience and plan to return for next scheduled service. More

Oil Change and Maintenance Check-Ups Very formal on information and let me know what are things needed and kept everything on-time. Customer service, quality of work, friendliness, and p Very formal on information and let me know what are things needed and kept everything on-time. Customer service, quality of work, friendliness, and price were all excellent. I am very, very satisfied with this service. More

Fantastic Service! I can't ask for a better service! The moment I arrived there was a gentleman ready to serve me and directed me towards my service writer. Once I got t I can't ask for a better service! The moment I arrived there was a gentleman ready to serve me and directed me towards my service writer. Once I got to my service write, I was warmly greeted and soon asked if there are any issues or concerns to add from my regular maintenance. Long story short, maintenance were done quicker than I thought. There was even a short video they sent me about the job they did, which I think was awesome! Never had this kind of service. More

Brock and Natilie Brock & Natalie took care of us, Give us great customer service and , they also discounted the replacement cost for the new battery and installation Brock & Natalie took care of us, Give us great customer service and , they also discounted the replacement cost for the new battery and installation Much Appreciated ! More

Henry Esqueda Was Great! Thanks very much to Henry for his professionalism, promptness and general competency and hard-work! Henry was ready for me moments after I arrived, ex Thanks very much to Henry for his professionalism, promptness and general competency and hard-work! Henry was ready for me moments after I arrived, explained the time needed and the work involved and "checked-in" with me twice before my vehicle was actually ready (ahead of schedule). Thanks very much to Henry for making me feel like such a valued customer. More

Audi lease Round 2 I had such a great experience with my previous A3 thought I'd try it again. Loving the design enhancements to this years A3 with the exception of two I had such a great experience with my previous A3 thought I'd try it again. Loving the design enhancements to this years A3 with the exception of two main items. First; the idiotic start stop function deserves an award for the year's most annoying feature. Second; the keyless entry also feels gimmicky. It's not like a finger print reader that would truly improve security. You still need a fob for entry/startup and this feature feels like an after thought because there's still a useless physical metal key on the fob. A minor note, the trunk space feels a little smaller than my 2016 but despite these issues I still believe the brand continues to lead the market in engineering, design and value. Solid dealer location and felt taken care of by the sales team. More

No hassle and very easy Everyone was very helpful and eager to please. I was able to get in and out expeditiously. Also, service on my car was performed quickly. Everyone was very helpful and eager to please. I was able to get in and out expeditiously. Also, service on my car was performed quickly. More