Audi Pacific

Excellent Service I had a great experience at this dealership. Anel was amazing, always kept me updated, answered all my questions and got my car back to me fast. She h I had a great experience at this dealership. Anel was amazing, always kept me updated, answered all my questions and got my car back to me fast. She has the best customer service I have ever had anywhere. She also really listens. The young men who take the car were also kind, professional and helpful. More

First class customer service The experience from start to finish was the best I have ever had, my service advisor so professional and knowledgeable that it gave confidence and tru The experience from start to finish was the best I have ever had, my service advisor so professional and knowledgeable that it gave confidence and trust in the work that was being done. More

Quick, easy and very professional. 3 year service, with appointment made on line. All ready on arrival. Easy intake and work performed quickly. Done and on my way in 90 minutes. 3 year service, with appointment made on line. All ready on arrival. Easy intake and work performed quickly. Done and on my way in 90 minutes. More

Excellent Appreciate the dealer follow through and that they delivered the car to our residence in the City of Los Angeles on a Friday night. Thank you. Appreciate the dealer follow through and that they delivered the car to our residence in the City of Los Angeles on a Friday night. Thank you. More

Audi Pacific Everyone involved too the extra time to make us feel welcome and made sure we purchased exactly what we wanted. We look forward to future business wit Everyone involved too the extra time to make us feel welcome and made sure we purchased exactly what we wanted. We look forward to future business with Audi Pacific. More

Smooth Service Appointment Great experience, for routine mile service required. Henry, was very accommodating. Waited for my car, while serviced. Nice atmosphere, during compl Great experience, for routine mile service required. Henry, was very accommodating. Waited for my car, while serviced. Nice atmosphere, during completion. Everyone, I came in contact with was courteous. More

The Best! I recently picked up a Certified Pre-owned 2015 Audi A3 TDI. Simon was the man!!! He made everything so easy and it totally took me an hour and a half I recently picked up a Certified Pre-owned 2015 Audi A3 TDI. Simon was the man!!! He made everything so easy and it totally took me an hour and a half to make the deal and out the door with a huge smile! They even put a hold on the vehicle for me for a week because I was away for a seminar. When I got back, I received a text message about the car ready for me to take home. I can't be any happier! It's actually our third car that we purchased from this dealership. No words to describe how great our experience was. Thank you!!! More

Service department is great Francisco is most professional. I never had to call for info as he always texted me informing me what was happening and giving me estimates of time. Francisco is most professional. I never had to call for info as he always texted me informing me what was happening and giving me estimates of time. This is very much appreciated. Although there were no cars for loaners I was promptly shuttled to enterprise where I was quickly and efficiently taken care of by Joseph. A gentleman, Michael, I believe, was most courteous on the phone. The unhinged sunroof (reason I was there) was always noisy even at time of purchase. Salesman ignored this and actually told me he would have the car detailed and looked over before I picked it up. Not true. Upon picking my car up I found a gas bill from Mexico in the glove compartment. You have a very efficient service department. More

Excellent service! Natalie was wonderful. I had service on my 2018 A3. I was in/out. Audi provides excellent customer service! I would highly recommend buying an Audi at Natalie was wonderful. I had service on my 2018 A3. I was in/out. Audi provides excellent customer service! I would highly recommend buying an Audi at Audi Pacific. More

Greatest service ever! Contacted Adam at pacific Audi regarding arranging to travel 2 hours away to shop for a used car they had. Was concerned I would make the drive only t Contacted Adam at pacific Audi regarding arranging to travel 2 hours away to shop for a used car they had. Was concerned I would make the drive only to have them sell the car prior to me arriving. Adam made sure I was able to lock in availability in order for me to make the drive and not worry about wasting my time! They had the car ready, clean and full of gas!! Greatest service ever!! Thanks pacific Audi and Adam!! More