Audi Pacific

Professional & courteous Very satisfied and a great experience. The cleanliness of the waiting area was very impressive. I was able to wait and get some work done easily and Very satisfied and a great experience. The cleanliness of the waiting area was very impressive. I was able to wait and get some work done easily and quietly. More

Perfect atention Staff were help in all time and they assisted me very good. Financial issue was explain very clear and also he help us to select one of car care pack Staff were help in all time and they assisted me very good. Financial issue was explain very clear and also he help us to select one of car care package. More

Service appointment Pleasant staff. Readily accessible loaner car Prompt notification of completion of service Good detailed explanation of work done and Recommendati Pleasant staff. Readily accessible loaner car Prompt notification of completion of service Good detailed explanation of work done and Recommendations for next possible needed Maintenance. Thanks More

Great car purchasing experience We began the car search on-line and were connected with a sales staff member. Collin Kleinman was our go to contact at the intitial visit which was ju We began the car search on-line and were connected with a sales staff member. Collin Kleinman was our go to contact at the intitial visit which was just a test drive, discussed vehicle options etc. We let him know that we weren't purchasing a vehicle on that day since we were just beginning our search for a new car. Collin was informative, patient and so very helpful, knowledgeable and never began the hard pressure sales pitch. After leaving the dealership and test driven other vehicles we decided to return and purchase our vehicle at Audi Pacific due to the product and the overall initial experience. We finalized our purchase with Mark Johnson, which spent a good amount of time with us ensuring we felt comfortable with our decision. Thank You. More

techie service department i like all the new tech being employed by the dealership, it made getting in and out really quick. on top of that the delivery of what service was nee i like all the new tech being employed by the dealership, it made getting in and out really quick. on top of that the delivery of what service was needed and essential via email so i can review is very convenient. all together this is raising the level of service much higher than the other luxury brands. More

Scheduled maintenance Everyone I interacted with was wonderful. Very high price for battery replacement. Electronic communications were appreciated. Processes for drop off Everyone I interacted with was wonderful. Very high price for battery replacement. Electronic communications were appreciated. Processes for drop off, loaner car and pickup were efficient and easy. More

Replacing damaged tire Service was very good and Natalie helped and kept me informed. Very pleasant experience. Got loaner car so I did not have to wait at the dealership. Service was very good and Natalie helped and kept me informed. Very pleasant experience. Got loaner car so I did not have to wait at the dealership. More

Excellent Service I had a great experience at this dealership. Anel was amazing, always kept me updated, answered all my questions and got my car back to me fast. She h I had a great experience at this dealership. Anel was amazing, always kept me updated, answered all my questions and got my car back to me fast. She has the best customer service I have ever had anywhere. She also really listens. The young men who take the car were also kind, professional and helpful. More

First class customer service The experience from start to finish was the best I have ever had, my service advisor so professional and knowledgeable that it gave confidence and tru The experience from start to finish was the best I have ever had, my service advisor so professional and knowledgeable that it gave confidence and trust in the work that was being done. More

Quick, easy and very professional. 3 year service, with appointment made on line. All ready on arrival. Easy intake and work performed quickly. Done and on my way in 90 minutes. 3 year service, with appointment made on line. All ready on arrival. Easy intake and work performed quickly. Done and on my way in 90 minutes. More