Audi Pacific

Excellent Service My last visit to Pacific Audi was great. I made appointment and was checked in right away. When my car was ready I was called immediately. That was e My last visit to Pacific Audi was great. I made appointment and was checked in right away. When my car was ready I was called immediately. That was extremely helpful. More

Excellent service. I have taken in two Audi cars for service with excellent results. You feel welcomed and the process of servicing your car is excellent. I highly recom I have taken in two Audi cars for service with excellent results. You feel welcomed and the process of servicing your car is excellent. I highly recommend this dealership. More

Audi Service Review The service was timely. The loaner car was ready. I liked the video review of service and the level of maintenance needs was very helpful. Henry provi The service was timely. The loaner car was ready. I liked the video review of service and the level of maintenance needs was very helpful. Henry provided all the information that I needed.! More

Service department was excellent I went in for a simple software update to the ECU, and they had me in and out in about 1 hour which I thought was pretty good. Everyone was very help I went in for a simple software update to the ECU, and they had me in and out in about 1 hour which I thought was pretty good. Everyone was very helpful and nice. Thanks for the prompt service. More

Great car some problems I love my Q7. Unfortunately, in the 16 months that I've had it leased, I;ve had to bring it in for a variety of random repairs. The latest was the lo I love my Q7. Unfortunately, in the 16 months that I've had it leased, I;ve had to bring it in for a variety of random repairs. The latest was the long awaited "fix" on the brakes, which took over a year to get done. I don't blame the service department. I blame AUDI. I spoke with corporate and local AUDI folks at least 6 times before I was finally "put on the list" for the repair. Essentially, they replaced my brakes The service department people are really very nice, responsive and efficient. It is a shame that I had to be without my car so often in the last 16 months. More

Lease and return on previous lease Professional, helpful and willing to work a fair deal. Not sure what else to say. Keep up the good work and we will see you in 3 years. Thank you Professional, helpful and willing to work a fair deal. Not sure what else to say. Keep up the good work and we will see you in 3 years. Thank you , Jerry More

The Best! Francisco always goes above and beyond in ensuring a positive experience. We find that everyone there at Audi is professional and friendly. I would Francisco always goes above and beyond in ensuring a positive experience. We find that everyone there at Audi is professional and friendly. I would definitely recommend this dealership to anyone. KM More

friendly service very helpful, kept me informed of the status of the service....because of the demand for service at the dealership the repair took longer than expecte very helpful, kept me informed of the status of the service....because of the demand for service at the dealership the repair took longer than expected, however the loaner car helped resolve that issue.... More

Awesome Gino was very knowledgeable about the Audi cars and professional. I felt he went out of his way to find the Audi I wanted. Also Very easy to talk to Gino was very knowledgeable about the Audi cars and professional. I felt he went out of his way to find the Audi I wanted. Also Very easy to talk to More

Excellent first service This was my first service for my 2018 Q5, and it was not only free, but also very quick and the car was ready at the promised time , less than 4 ho This was my first service for my 2018 Q5, and it was not only free, but also very quick and the car was ready at the promised time , less than 4 hours later More