Audi Pacific

Very mean customer service The customer service here is really bad no one here to talk to everyone is having their own fun no greetings salesman are thieves here and on top of t The customer service here is really bad no one here to talk to everyone is having their own fun no greetings salesman are thieves here and on top of that Mr. Mark Johnson is their leader he is the GM there who does not I mean does not care about his customers and the employees are very smart they are writing fake reviews I'm pretty sure otherwise this dealership would not have these ratings please someone should go and check their after sales service and try to get a loaner here all the amenities they say they have is fake plus they will sell you the most expensive deal I wanted more than 10 grand in 3 months on this cheap car they sold me I wish I could lawsuit this whole dealership... Won't recommend wasting money at this dealership and get Thugged by these people... More

Good Experience I called when Audi opened and they were able to squeeze me in that day. It was a quick and painless process. My car was done in a couple hours. Everyo I called when Audi opened and they were able to squeeze me in that day. It was a quick and painless process. My car was done in a couple hours. Everyone was very nice and helpful. More

Smooth Service The most painless service experience I have ever encountered. Entire process, including obtaining a loaner car, lasted a total of 5 minutes. My car w The most painless service experience I have ever encountered. Entire process, including obtaining a loaner car, lasted a total of 5 minutes. My car was ready when promised and, again, it took amount 5 minutes to return the loaner car and pick up my vehicle. More

Great service experience. Great advisor. Staff was friendly and prompt in attention. Francisco is great. Service appt. was quick and satisfactory. It's never fun to take a car in for servi Staff was friendly and prompt in attention. Francisco is great. Service appt. was quick and satisfactory. It's never fun to take a car in for service but Audi Pacific made it fast and painless. More

Purchase of Q5 and fantastic cusomer service from Ryan Arora Ryan showed great attention to detail and focused entirely on what I needed and wanted. It became clear during multiple interactions that Ryan believe Ryan showed great attention to detail and focused entirely on what I needed and wanted. It became clear during multiple interactions that Ryan believes passionately about his dealership ; Audi Pacific and focuses all his attention on his client and what is the best outcome for them. Ryan even personally drove me to another dealership to drop off my end of lease car and drove me back - exceptional customer service! In addition the Sales Manager Chuck was also very proactive and extremely responsive. More

Great service experience Henry Esqueda was great in the service department! I dropped my car off in the morning just after service opened and it was ready by lunch! Henry Esqueda was great in the service department! I dropped my car off in the morning just after service opened and it was ready by lunch! More

for smog certiicate staff very helpful, but missed opportunity to do smog when I purchased car 4 mos ago and thus needed to return to dealer for smog certificate so car c staff very helpful, but missed opportunity to do smog when I purchased car 4 mos ago and thus needed to return to dealer for smog certificate so car could be registered with DMV. Was time consuming for me and for dealer. But the car was smogged and washed, so not all time was wasted! More

Fast and Excellent Service Car was serviced in one day. Excellent work Was given a rental car to use for the day and communication was excellent. Would highly recommend Car was serviced in one day. Excellent work Was given a rental car to use for the day and communication was excellent. Would highly recommend More

Excellent service Natalie Lucido was very helpful, well informed and professional. She kept us updated throughout the day and ensured our car would be completed In a ti Natalie Lucido was very helpful, well informed and professional. She kept us updated throughout the day and ensured our car would be completed In a timely manner . Our thanks. More

1st service My 1st service with my 1 yr old Car was perfect. Very efficient checking in and checking out. Service was very professional and courteous. Will def My 1st service with my 1 yr old Car was perfect. Very efficient checking in and checking out. Service was very professional and courteous. Will definitely be coming back for future servicIng needs. More