Audi Pacific

Maintenance and recall I was able to drop off my Audi A5 without an appointment and service was done in a timely manner. The service took longer than expected, I was able t I was able to drop off my Audi A5 without an appointment and service was done in a timely manner. The service took longer than expected, I was able to keep the loaner car overnight with no problem. I was able to pay my invoice online so pick-up was very quick. More

Excellent Customer Experience I visited Audi Pacific for my Q5’s 45,000 mile check up. I showed up for my appointment and was warmly greeted by the staff. They showed me to my Ser I visited Audi Pacific for my Q5’s 45,000 mile check up. I showed up for my appointment and was warmly greeted by the staff. They showed me to my Service Consultant, Anel, who had my paperwork ready. I then was shuttled to Enterprise a short 2 blocks away for my loaner car. I appreciate that Audi Pacific had informed me via text the previous night that they would be paying for the Enterprise rental. Anel gave me updates via text regarding my car’s progress. Luckily everything was covered under my maintenance contract so I had zero cost! My car was ready for pick up when I arrived and it was shiny and clean! Thank you Everyone! More

Brake service on my A6 I had great service from Anel, the service writer. Their video camera inspection makes everything quick and efficient. They also provided me wit I had great service from Anel, the service writer. Their video camera inspection makes everything quick and efficient. They also provided me with a loaner car and got the work on my car done same day. Overall excellent experience. More

Good cars and people The car buy experience was pleasant and painless. They have a large inventory and are willing to make good deals. Ryan my Sales Rep and Tim the Sal The car buy experience was pleasant and painless. They have a large inventory and are willing to make good deals. Ryan my Sales Rep and Tim the Sales Manager were friendly, helpful and accountable. More

Good customer service Not happy about the issues with the car, as it’s become a recurring problem, but the customer service and help from my customer rep was outstanding. Not happy about the issues with the car, as it’s become a recurring problem, but the customer service and help from my customer rep was outstanding. More

Great experience Had a great experience purchasing my CPO A6 with Kevin. Thomas was great as well. Everyone was friendly and accommodating! Will recommend to friends a Had a great experience purchasing my CPO A6 with Kevin. Thomas was great as well. Everyone was friendly and accommodating! Will recommend to friends and family. More

Received second key and it was programmed to car. I was quite pleased that the work done on my car took less time than estimated. The staff was extremely friendly. Hopefully all future services will I was quite pleased that the work done on my car took less time than estimated. The staff was extremely friendly. Hopefully all future services will goes as well. More

Audi Pacific is the best! I have only leased Audi vehicles from Audi Pacific. The staff treat you like you are their only customers. They are patient, thorough and attentive. K I have only leased Audi vehicles from Audi Pacific. The staff treat you like you are their only customers. They are patient, thorough and attentive. Kudos to a 5 star Audi dealership! More

I love my new Audi! Adam Roberts and Mark Wessel are a pleasure to work with! Leasing a car is a somewhat tedious process but they made my experience fun and stress-free. Adam Roberts and Mark Wessel are a pleasure to work with! Leasing a car is a somewhat tedious process but they made my experience fun and stress-free. I felt like part of the family! Thanks guys! More

Excellent service Thank you for great sales reps like Henry, and for jumping in where needed Michael, and for the guys and gals checking us in at the drop off. You are Thank you for great sales reps like Henry, and for jumping in where needed Michael, and for the guys and gals checking us in at the drop off. You are all a great team to work with. More