Audi Pacific
Torrance, CA
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678 Reviews of Audi Pacific
Great service! Excellent service provided. I waited for my car and had a comfortable experience working from the lobby area with hot drinks and plenty of quiet work Excellent service provided. I waited for my car and had a comfortable experience working from the lobby area with hot drinks and plenty of quiet work space upstairs. Anel was very kind, helpful and quick to keep me updated on progress. Making the appointment was easy and convenient online and communication via email was quick and responsive. More
Great service adviser Oscar Barrientos has been great! Gets it done quick, friendly and is very thorough with explanations. I'm sure the others are good too but so far Osca Oscar Barrientos has been great! Gets it done quick, friendly and is very thorough with explanations. I'm sure the others are good too but so far Oscar has not disappointed. More
Good customer support Anel is very friendly and gave us proper explanations. I was very satisfied with her support and put faith in her great work. Thank you, Anel!!! Anel is very friendly and gave us proper explanations. I was very satisfied with her support and put faith in her great work. Thank you, Anel!!! More
Loyal Customer My previous experience 3 yrs ago when seeking my 6th Audi was not good and I did not feel a valued loyal customer! I was ready to walk away from Audi! My previous experience 3 yrs ago when seeking my 6th Audi was not good and I did not feel a valued loyal customer! I was ready to walk away from Audi! Daryl and Mark did everything they could to not only treat me like a loyal customer but also a valued one! I walked away with a wonderful Q8, a great experience and my faith restored in Audi so they should be complimented and recognized for that! FYI the photo of Mark Wessel on the email inviting me to participate in this review is not Mark and I know he is 50 this year but this picture puts him at 70!! More
Great customer service! I stopped by for checking my tires as a warning message showed up. Despite of walking on without an appointment, Oscar took care of my car right away I stopped by for checking my tires as a warning message showed up. Despite of walking on without an appointment, Oscar took care of my car right away. He also kindly answered to my question and explained about the functions. Waiting area is always comfortable and clean. The service was done within 15min. Thank you very much. More
Mr Rose focused on my satisfaction Working with Mr Rose was a very pleasant experience. He is very kind and knowledgeable. When it came time to closing the deal, he made sure that there Working with Mr Rose was a very pleasant experience. He is very kind and knowledgeable. When it came time to closing the deal, he made sure that there were always multiple options on the table to ensure mutually agreeable terms. More
Best Experience when buying a car Joby was amazing! I thought this experience would have been dreadful like the previous dealship I went to and to my surprise it wasn’t at all. I will Joby was amazing! I thought this experience would have been dreadful like the previous dealship I went to and to my surprise it wasn’t at all. I will be a customer for life because of Joby and how Audi Pacific did for me and my family! More
Thanks Oscar! Oscar was great accommodating my schedule and getting the car done quickly. In general however I find the two week wait to get a service appointment Oscar was great accommodating my schedule and getting the car done quickly. In general however I find the two week wait to get a service appointment and the lack of loaner cars to be s concern. Not the special service that I’ve come to expect from my Audi dealer. More
Very people friendly environment I have been a client of Pacific Audi for over 10 years. In this time, customer service has continually improved. The service department is very capa I have been a client of Pacific Audi for over 10 years. In this time, customer service has continually improved. The service department is very capable, and the vehicle advisors are knowledgeable and accomodating. I will continue to be a client of Pacific Audi, and reccommend this dealership to other Audi owners. More
Already submitted I already submitted a review. All good with Pacific Audi. I don’t need another email asking for another review though. 5 star, service, follow up... I already submitted a review. All good with Pacific Audi. I don’t need another email asking for another review though. 5 star, service, follow up....thank you More