Audi Orange Park

Great experience! I would recommend Audi of Jacksonville to anyone. Mike Kennedy and Edd Allen really know what they're talking about, they are intelligent and trustworthy and won't sell you anything that t to anyone. Mike Kennedy and Edd Allen really know what they're talking about, they are intelligent and trustworthy and won't sell you anything that they wouldn't buy themselves. Mike Kennedy knows all there is to know about cars and can answer any question you have. Edd Allen is funny, smart, and outgoing, he makes the sometimes stressful buying process enjoyable and makes you feel like a friend you've known for years! I will talk highly of Audi Jacksonville as I drive around in my new car! Thanks to everyone there! More

Overall experience was great and very enjoyable. Edd was very attentive and informed me of the Q5 and the various features that it offered. His casual but attentive style meshed well with my buying behavior very attentive and informed me of the Q5 and the various features that it offered. His casual but attentive style meshed well with my buying behavior and he allowed me to move at my pace. This made for a less pressured sales process and increased my overall satisfaction with the experience. Additionally, he introduced me to a service manager who also was helpful in explaining the maintenance program and the typical maintenance visit. This helped boost my confidence in the vehicle and future dealings with the dealership. The only minor issue, which Edd and the Finance Manager corrected immediately, was a discrepency in the final selling price which was negotiated. Once the error was identified, they quickly corrected it and had me on my way. Overall, I would rate both Edd and Audi Jacksonville very high in overall experience and I would definitely buy another Audi. More

I recently purchased an A4 Cabriolet (convertible) which required some work including top (the rear window was leaking) and timing belt. As important as these components are, I didn't want to chance an ind required some work including top (the rear window was leaking) and timing belt. As important as these components are, I didn't want to chance an independent shop and got Michael Kennedy on the phone. Let me tell you, it was as if he was waiting on my call and I truly felt as if I was calling my brother who was the service writer. Once we confirmed the year and model, Michael said there shouldn’t be a leak as the car is still relatively new and said he couldn’t repair the leak and it would require a brand new top (which I confirmed with a local upholstery business in St. Augustine). Before I could freak out about having to pay over $4,000 on a new top, Michael right away offered to pay for the top if I would pay to put it on. We paid just a small fraction of what would have ruined Christmas. While being serviced, I asked Michael to have the technicians go over the vehicle to ensure safety and to pick out potential issues (don’t want the wife on the side of the road now do we). He said the car was in great shape and seemed genuinely impressed with it’s condition and said we were fast approaching the recommended service interval to replace the timing belt. I told him we would get together on it later as the holidays have taken it’s toll on the budget. Michael advised that there was a promotion that Audi had where it discounted the job by $300 and got his manager to approve it for us! Michael went above and beyond including providing us not only with his personal cell number if we had any questions but with a BRAND NEW 2013 A4 (amazing car!) and even coordinated payment (long story) with the dealer I purchased the vehicle from. We are looking forward to working with Michael in the future (we also own a Mercedes which Jacksonville Audi is able to service as well) and wish him and his team continued success. Thank you Michael! More

After doing extensive research, I arrived at Audi of Jax hoping to purchase buy a 2011 CPO Q7. Prior to deciding on an Audi, we visited Brumos, , Lexus Orange Park, Tom Bush BMW and Infiniti of Jax. Aud hoping to purchase buy a 2011 CPO Q7. Prior to deciding on an Audi, we visited Brumos, , Lexus Orange Park, Tom Bush BMW and Infiniti of Jax. Audi of Jacksonville was hands down the best of the best. Spoke with Edd Allen (Sales) and Mike Wawrzyniak (Manager) who were both excellent. If you're looking for a low pressure, professional sales person who is very knowledgeable and comfortable to deal with, I'd recommend Edd. CPO Q7's are in high demand and unfortunately they didn't have the exact car we wanted. Both Edd and Mike stressed Audi of JAX would take excellent care of my Audi no matter where it was purchased. Classy and Professional. I ended up purchased a CPO Q7 which will be serviced by Audi of Jax. I really liked the dealership and will buy our next Audi from them. More

Love my car and Alex Fajardo. Pleasure doing business with this dealership. Highly trained and excellent people skills. He listened to us and paid attention to what we were looking for in a new car. with this dealership. Highly trained and excellent people skills. He listened to us and paid attention to what we were looking for in a new car. More

Edd was fantastic from the start of the deal to the very end. He was patient and knowledgeable. He explained everything to me and made sure that I not only was happy but that I loved my purchase. Even after end. He was patient and knowledgeable. He explained everything to me and made sure that I not only was happy but that I loved my purchase. Even after the sale, he has made sure all has been well. I have found a new dealership and a new salesman! More

I felt very assured with the sales team that worked with me. Edd Allen was patient, knowledgeable and he never pressured me to a decision. Stuart Merrill took a great deal of time to go over features in car me. Edd Allen was patient, knowledgeable and he never pressured me to a decision. Stuart Merrill took a great deal of time to go over features in car with me. Joey Hale was professional and patient in her reviewing the financing options and explanations of the different time of sale service and protection packages. With all three, I never felt pressured or rushed. A very positive and professional car buying experience. I would definitely recommend anyone to go to Audi Jacksonville and see for yourself. More

Edd immediately presented himself as a "friend", and allowed us to visit multiple times to test drive the Q5 and examine it closely. Even after the sale, Edd has helped us address some in "friend", and allowed us to visit multiple times to test drive the Q5 and examine it closely. Even after the sale, Edd has helped us address some installation problems with the clear bra that fits around our schedule and travel distance from the beaches area. More

Edd went over and above with his service and professionalism even delivered the Q7 vehicle to my house after it arrived at the dealership. I recommend this Jacksonville Audi dealership without r professionalism even delivered the Q7 vehicle to my house after it arrived at the dealership. I recommend this Jacksonville Audi dealership without reservation. More

Bought my second car from this dealership, an S8, dealing with Alex Fajardo on both occasions. I will definitely seek Alex out as my salesperson the next time I am in the dealer, as well. He is very respons with Alex Fajardo on both occasions. I will definitely seek Alex out as my salesperson the next time I am in the dealer, as well. He is very responsive, fielding all of my calls and concerns within minutes. Very respectful and knowledgeable, as well versed in the nuances of these complex cars as any sales person I have used before ( several BMWs and Acuras in the last several years). He's very attentive but with a light touch, letting the customer guide the intensity of the sales process. I would definitely recommend that anyone visiting the Audi Jacksonville dealership seek out Alex for a most satisfying buyer's experience. In fact, the whole Sales floor has a friendly and inviting atmosphere, a feature many might find unusual for a car dealership. I would go so far as to say that it's worth a drive to Jax from as far away as Atlanta or Orlando if you're considering an Audi. Mike Mahony, Fernandina Beach More