Audi Orange Park

Looking at the Q5 We looked at the Q5. Did not have an appointment. Jerry Kelley was great§. Knowledgeable, likeable, patient......We will return in the future for ou We looked at the Q5. Did not have an appointment. Jerry Kelley was great§. Knowledgeable, likeable, patient......We will return in the future for our auto needs More

Fantastic Purchasing Experience We were shopping around for a particular car and went to multiple dealerships before going to Audi Jacksonville. Most salesmen didnt really listen to We were shopping around for a particular car and went to multiple dealerships before going to Audi Jacksonville. Most salesmen didnt really listen to us at other places, but Shier was different. He listened to what we were looking for, was relaxed and never pushy. He was able to fully accommodate us and made sure everything was taken care of since we were coming from out of town and it was around the holidays. I absolutely recommended him! More

Great team Really enjoyed the team I worked with. They were incredibly friendly and professional, and very responsive to my questions. I look forward to working Really enjoyed the team I worked with. They were incredibly friendly and professional, and very responsive to my questions. I look forward to working with them in the future. More

Dedicated Daphne and her team were wonderful to work with and did a great job. Jenae delivered my R8 spyder on New Year’s Eve and drove it 220 miles.... very Daphne and her team were wonderful to work with and did a great job. Jenae delivered my R8 spyder on New Year’s Eve and drove it 220 miles.... very dedicated team Thank you More

2017 Audi Q3 Daphne was amazing. Knew why we were looking for. Helped us with the price. Was able to go in and out quickly. The finance manager wasn’t helpful with Daphne was amazing. Knew why we were looking for. Helped us with the price. Was able to go in and out quickly. The finance manager wasn’t helpful with the trade in price, even tho the Internet sale manager quoted us higher. So waited a week before we actually bought us but only reason why we bought the Q3 was because of daphne. More

Simply Exemplary! I have spent almost 2 weeks car shopping and visited several dealerships in Jacksonville, Jax beach and Orange park. All were friendly but none of the I have spent almost 2 weeks car shopping and visited several dealerships in Jacksonville, Jax beach and Orange park. All were friendly but none of them tried as hard as Audi of Jax. I feel they really went the extra mile to make feel at home and very comfortable in making my decision. No pressure at all. Truly a pleasure to deal with and I want to send a special Thank you to Jerry Kelly and Shemron Tomer especially! Thank you for your hard work and effort! It I really appreciate it. I would highly recommend Audi of Jacksonville for your next car purchase New or used. Tarik More

Return Audi buyer So, I had the unfortunate experience of a car accident that totaled my beautiful 2015 Audi A4. There was no other option for me but to try to replace So, I had the unfortunate experience of a car accident that totaled my beautiful 2015 Audi A4. There was no other option for me but to try to replace that year and model since I loved that car so much. As luck would have it, Internet sales had a few options that worked for me. Initially I made contact with Daphne Hecko who was very nice, extremely accommodating and very prompt with providing me with all requested information. She then passed me on to Andy Medina who I think went out of his way to try to help me with all my concerns regarding my initial choice of car. He is a very nice person and tried his best to make my experience mirror the one I had back in 2014 when I was a first time Audi buyer (which is a major reason I returned). My decision to purchase changed to another vehicle and on the day I returned, Andy was off. But, Andrew Cardenas (I believe he is new sales only) just happened to be standing by and when I asked him to help me close the deal for an internet sale, without hesitation he was very accommodating. He did not seem to mind at all getting involved with a sale that I suspect brought him very little, if any, return. I appreciated his sincere and friendly service. He really made it happen and me a very happy return Audi buyer. Just in the past 1 week since my purchase, I have recommended him to 2 potential Audi buyer friends of mine. (I hope they buy!) Brady Koerner was professional and respectful and made the finance portion easy and painless despite his being the only finance guy in the building the very busy day I was there with 5 or 6 other buyers! I bought a 2015, so there was a very small issue requiring the service dept (driver side sun visor clip missing making it hang down). Steven Mejia is the King of Service! Not only did he address the initial issue promptly and completely while I waited, he also did extra things I did not ask him to do (had body shop buff out a couple of areas on the driver door and did a bunch of stuff helping me get my WiFi and phone linked up, as well as clear out all the previous phones that had been in system for the past 3 yrs, I am not that "techy"). I SO appreciated Steven helping me to feel like I had a brand new car off the showroom floor! Steven's attitude and demeanor geared toward excellent customer service is a credit to him and to Audi and no question is part of the reason why I am a return Audi buyer! Speaking of the service dept, and as an Audi owner since Oct 2014.......there is no comparison to any other service dept around. I have owned BMW, Toyota and Jeep and Audi service is the best. I would like to mention Wayne Merry because as I was waiting for my car, he was exceptionally pleasant and friendly to me, even though he had nothing to do with my car. I would also like to mention Justin Abromson because for the past 3 years, with my previous Audi A4 having to bring back for routine service, etc. he has usually been the one to return my vehicle or drive me home. This young man is very professional, polite and represents Audi with class. I think it's obvious I will STAY an Audi driver. Thank you all! More

Best Christmas ever The most painless car buying expierence you could have hands down. Expected to be there all day but I’m on my way home already. Highly reccomending th The most painless car buying expierence you could have hands down. Expected to be there all day but I’m on my way home already. Highly reccomending this place to all my friends and family. 5 stars all around! More

Great car buying experience Stopped in to test drive a 2018 Q7 and ended up buying one. Rick Flowers was very helpful and found me the exact model I was looking for...got lucky Stopped in to test drive a 2018 Q7 and ended up buying one. Rick Flowers was very helpful and found me the exact model I was looking for...got lucky one had just arrived at jaxport and deal done. Treated fair on trade and financing. Car arrived for delivery on schedule and pick up was seamless. Rick even came in for our delivery on his day off! Overall, great car buying experience! More