Audi North Miami
North Miami, FL
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2,797 Reviews of Audi North Miami
I received excellent service while I had my Audi serviced. Everyone was very friendly and helpful especially Diana. She explained everything thoroughly and arranged everything to work out for my t serviced. Everyone was very friendly and helpful especially Diana. She explained everything thoroughly and arranged everything to work out for my time schedule. I am very happy with Prestige and the service. Sherrie McCabe More
Yelson went out of his way to make sure I was fully taken care of. He quickly solved the problem of an oil light that went on while I waited without an appt. and when I brought my car in for service he perso care of. He quickly solved the problem of an oil light that went on while I waited without an appt. and when I brought my car in for service he personally washed my loaner Audi... He really put me first and thats why I came back for another Audi lease. Lance Wiener Aventura, FL More
My experience with Prestige Audi has always been great. Everything from the appearance to the courteous employees make it my dealer of choice to have my Audi serviced. Everything from the appearance to the courteous employees make it my dealer of choice to have my Audi serviced. More
Great service! Very satisfy with the delaership. was surprise by the nice loaner i received. The service representative followed up with me which i thought was key! surprise by the nice loaner i received. The service representative followed up with me which i thought was key! More
Yelson always delivers! This guy is quick and precise Yelson always delivers! This guy is quick and precise with his work. My visits are accompanied with a smile and a great attitude because of Yelson. Yelson always delivers! This guy is quick and precise with his work. My visits are accompanied with a smile and a great attitude because of Yelson. For Yelson ALL the concerns with my vehicles condition are always addressed. Even when I seem to hear noises in my head coming from the vehicle, Yelson offered me some Chamomile Tea for me to distress. It helped. Yelson has a professional approach with a personal touch. I can't imagine servicing my vehicle anywhere else. Thank you Prestige Audi for training such great employes and Special Thanks to Yelson for being a great Service Advisor Alexander Sergov More
Vernon is always a pleasure to deal with! He is friendly,extremely professional and very knowledeable about the products/services that Audi offers. The only thing unpleasant about the experience is friendly,extremely professional and very knowledeable about the products/services that Audi offers. The only thing unpleasant about the experience is the exorbitant price of servicing my car at Prestige! More
Great service wasn't expecting to pay but after Luis Pagani explanation I was satisfied. I would recommend this dealership for sale or service. Thank you Pagani explanation I was satisfied. I would recommend this dealership for sale or service. Thank you More
We shopped for our A6 over the internet and found the best deal and the nicest car at Prestige Audi. Gene was our salesman. He was easy to deal with, very knowledgeable, and he made the whole experience best deal and the nicest car at Prestige Audi. Gene was our salesman. He was easy to deal with, very knowledgeable, and he made the whole experience go quite smoothly. We traveled a far distance to pick up the car and it was exactly what we expected, and we were completely satisfied with the entire experience. More
This dealer is joke. I have owned three Audis and never have purchased one from this dealer due to the almost laughable attitude of everyone over there. I guess the sales people are paid higher commission have purchased one from this dealer due to the almost laughable attitude of everyone over there. I guess the sales people are paid higher commission if they can really stick it to customers. I recall when the A5 first came out, they had the one i wanted. They sales guy was showing to to a lady, after she test drove it, she said it was a great car, but would not be making an offer. I told the sales man i would take it. He said i would have to pay today, and pick it up a month latter so that i could be used as a demo! What a joke! Also, if you buy one of their cars, you will have to drive around with that stupid front license plate plaque. They dont order their cars with the straight plate (which looks so much better). So basically you have to advertise for this crappy dealer on the front of your car. I have seen some people remove the dealer plate on the front, but then it looks goofy too since you have a big square black plastic piece instead of the sporty straight one that Audi coral springs installs (with no goofy dealer plate). More
Well, I've just heard that Manny (the service writer who didn't seem to want to provide any service to me) is leaving Prestige as of today. That doesn't obviate the fact that this authorized Audi service sh didn't seem to want to provide any service to me) is leaving Prestige as of today. That doesn't obviate the fact that this authorized Audi service shop left my car (with a known leak) outside for nine days, letting it flood again. And now that I've had the car flatbedded to two other Audi service shops, I find out that Prestige's "diagnosis" of a failed ABS module was 100 percent wrong. As the two other dealers noted, there is no problem with the ABS module. But I've lost my transmission control module, due to the flood. Needless to say I'm never taking a car back to Prestige. Now I'm going to small claims court for the $150 "diagnosis," the $65 flatbed cost, and the $1,800 I will have to spend to have the car fixed. More