Audi North Miami

My service advisor, Luis Pagani, takes care of me with perfection! He starts by having Valeria make an appointment with me according to my schedule. Valeria is always very professional and polite and so p perfection! He starts by having Valeria make an appointment with me according to my schedule. Valeria is always very professional and polite and so pleasant to speak to. She even contacts me a day or two before my appointment to make sure that time and date are still good for my schedule. When I arrive, Luis walks the car with me to make sure that he has all the details as to why I am bringing the car in for service. And he remembers all the work that has been done on my car off the top of his head, which always impresses me. Valeria then prepares and walks me through the paperwork if I have need for a loaner while my car is being worked on. Luis checks on everything before I leave and even helps me load my belongings from my car to the loaner. Luis was referred to me by Richard Llanes. Richard had worked with me on some issues with my car and my previous Service advisor right after my purchase. I greatly appreciated the time that Richard took to make sure I was satisfied and is one of the most professional and courteous Service Managers I have ever dealt with. I took his suggestion to work with another Service Advisor, and I have been grateful ever since. More

My experience was just fantastic. The deal took about an hour and I was very happy with the results. All done over the phone and the car was delivered personally to my house. I would definitely recommend th hour and I was very happy with the results. All done over the phone and the car was delivered personally to my house. I would definitely recommend this dealer. More

The service personnel are of top notch quality at Prestige Audi. Their attention to the needs of their customers and their updates during the course of the day on the progress of the service makes t Prestige Audi. Their attention to the needs of their customers and their updates during the course of the day on the progress of the service makes the experience very smooth. More

I had dealt with Vernon before in the past & he has always been very pleasant & helpful with any of my needs. This time I was assigned Diana Giraldo. Right from the start she was very warm & welcomin always been very pleasant & helpful with any of my needs. This time I was assigned Diana Giraldo. Right from the start she was very warm & welcoming & immediately made me comfortable. My car was in the possession of Prestige for a week & a day, & throughout that time frame Ms Giraldo had to have called me atleast 4 times to give me updates on the car's status. This was greatly appreciated & I will be more than happy to return to Prestige because of the amazing service I received. Ms. Giraldo is definitely an asset to your company. Best Regards Tiffany Chen More

As usual, the service was great and Yelson was very friendly and accomoding. I would recommand your dealership to my friends Have a good day friendly and accomoding. I would recommand your dealership to my friends Have a good day More

This is the second visit I had at this dealership. Even though I didn't purchase my vehicle here, I have been treated like I was home every time. Being in the service industry myself, I have a very high st though I didn't purchase my vehicle here, I have been treated like I was home every time. Being in the service industry myself, I have a very high standard for luxury service. I must point out the professionalism, cordiality and execution of Yelson's service. I will continue to come back to this dealership not only for service, but also for future purchases. Thank you. More

It was an excellent experience and we want to say thank you for you help and service. All team of Prestige Audi is five stars. you for you help and service. All team of Prestige Audi is five stars. More

pleasent place to wait for service work to be completed and the work was done in a timely manner; i would definitely come back in the future and the work was done in a timely manner; i would definitely come back in the future More

15000 mile service performed on 1 April drop off and pick up on the same day with loaner vehicle, maintenance peformed. Diana was friendly and efficient in working with me up on the same day with loaner vehicle, maintenance peformed. Diana was friendly and efficient in working with me More

El servicio fue muy bueno y Mr. Kassimi hizo todo lo necesario para que saliera satisfecho, me dio varias alternativas y facilito mi desicion de compra. necesario para que saliera satisfecho, me dio varias alternativas y facilito mi desicion de compra. More