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Audi North Miami

North Miami, FL

4.7
2,865 Reviews
Call Dealership (786) 254-9714
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1995 NE 142nd St

North Miami, FL

33181

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2,865 Reviews of Audi North Miami

January 26, 2024

I dealt with Rachel. She was amazing. She quickly responded to all of my questions. I bought the car from out of state and it arrived in perfect condition More

by Stevevalfer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel and Charles
Report | Print
Jan 30, 2024 -

Audi North Miami responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

The service advisor Kerwin is awesome. He keeps you updated and always responds in a timely manner More

by Dsinanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin
Report | Print
Jan 26, 2024 -

Audi North Miami responded

It's fantastic to hear that you had a great experience and that Kevin provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 24, 2024

Juan Carlos was great, great customer service, great place, Very clean and comfortable. Very nice. More

by klottz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
Jan 25, 2024 -

Audi North Miami responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Giovanni changed not just one, but two tires, and completed my 30k mile service in under 3 hours, and had me in a loaner… all while I walked in on a busy Saturday after popping my tire on the way to More

by Kamraan Sadiq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Jan 24, 2024 -

Audi North Miami responded

We're thrilled to hear that Giovanni went above and beyond to change two tires, complete your 30k mile service, and have you in a loaner in under 3 hours. It's great to know that he exceeded your expectations, especially given the circumstances of popping a tire on a busy Saturday. Providing efficient and effective service is important to us. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 17, 2024

Service is really bad, asked for offer to change my car, never got one. My car was with the dealership for 3 and a half months due to a recall, was very hard to reach the service department. Overall not hap More

by Alisa Jacobson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Apr 06, 2024 -

Audi North Miami responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Audi North Miami responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Robin Lee Service Director rleal@audinorthmiami.com

January 17, 2024

Gino is the best! Thank you! We took both our vehicles and got then back in great timing and fully services! More

by audirs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino
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Jan 23, 2024 -

Audi North Miami responded

It's fantastic to hear that Gino provided excellent service for both of your vehicles and that you received them back in great timing and fully serviced. Your positive feedback is greatly appreciated, and we'll be sure to pass on your appreciation to Gino. We're here to assist you, and thank you for choosing our service!

January 16, 2024

Good service a bit costly in comparison to standards. virtual estimates made it somewhat easy to get job approved . More

by Nestcm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Jan 18, 2024 -

Audi North Miami responded

It's good to hear that you received good service, and the availability of virtual estimates made it somewhat easier to get the job approved. Cost is an important consideration, and we appreciate your feedback on the comparison to standards. We appreciate your business. We are excited to help you in the future.

January 16, 2024

Always on time, courteous, with clear explanation of what is required and why. No stress. More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino
Report | Print
Jan 18, 2024 -

Audi North Miami responded

It's wonderful to hear that you consistently experience on-time, courteous service with clear explanations with us. A stress-free experience is certainly valuable when it comes to car maintenance. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

Service advisor Juan Carlos was very informed & accommodating. He kept me updated on the progress of my ordered parts & progress of vehicle while being serviced.. Very knowledgeable & efficient!. More

by Sandy Rampersaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
Jan 17, 2024 -

Audi North Miami responded

It's fantastic to hear that you had a great experience and that Juan provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Excellent service, very professional, fast, and efficient. It's always a pleasure coming here for my car maintenance. Highly recommended. More

by leoeeuu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reyes Alberto, Giraldo Diana
Report | Print
Jan 17, 2024 -

Audi North Miami responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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