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Audi North Miami

North Miami, FL

4.7
2,865 Reviews

1995 NE 142nd St

North Miami, FL

33181

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2,865 Reviews of Audi North Miami

February 26, 2024

Samir did a great job. We were very satisfied. The delivery process was great., The only negative was that there was a long wait to talk to the finance associate. More

by dornanfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir
Feb 27, 2024 -

Audi North Miami responded

We are glad to hear that Samir did a great job and that you were satisfied with the delivery process. However, we understand that the long wait to talk to the finance associate was a bit inconvenient. Your input is valuable! Enjoy your new vehicle!

February 21, 2024

Fui atendida por Juan Carlos lo maximo, resolvio, me ayudó y me dio las mejores opciones More

by Mandyfridmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Feb 24, 2024 -

Audi North Miami responded

Nos alegra saber que tu experiencia con Juan fue la mejor. Es fantástico saber que pudo resolver sus problemas, brindarle ayuda y presentarle las mejores opciones. Gracias por elegirnos y por compartir su experiencia positiva con nosotros. ¡Estamos aquí para ayudarte!

February 17, 2024

The service is efficient, punctual, high quality, the staff is friendly, well trained, and solve the customer’s requests. More

by Nana78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
Feb 20, 2024 -

Audi North Miami responded

We're pleased to hear that our service is efficient, punctual, and of high quality. It's great to know that the staff is friendly, well-trained, and able to address and solve customer requests. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 12, 2024

I found a used Q8 on the dealership’s website. The salesman quickly responded to my inquiry. Working with the salesman and finance guy was quick and surprisingly pain free. I live out of state and More

by Midwest Beach Girl
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zaur Novruzaliyev, Vladyslav Fetisov
Feb 14, 2024 -

Audi North Miami responded

Thank you for sharing your positive experience with Audi North Miami! It's great to hear that the dealership's website facilitated your search, and the responsiveness of the salesman and finance team made the process quick and pain-free. We appreciate your recommendation. Safe travels in your Audi Q8, and we hope you continue to enjoy your vehicle!

February 11, 2024

Service is top notch, hands down. There is a cool cafe on the second floor but my car was serviced so quickly that I didn’t really have time to enjoy it! Included with service is a pe More

by jeneldarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Illia
Feb 13, 2024 -

Audi North Miami responded

We're thrilled to hear that you had a top-notch experience with the service. It's great to know that the personalized walk-around and summary of checks added a nice touch to the service experience. The quick and efficient service, along with the professional and friendly staff, makes us happy to hear. Thank you for the high recommendation and for sharing your positive feedback. Safe travels and we appreciate your support!

February 09, 2024

The people that working over there are very kind and professional The attention to the client is very special Who attended to me was Alex and he was very nice and professional More

by mariacartaya21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 13, 2024 -

Audi North Miami responded

We're delighted to hear that you had a positive experience at our dealership and that Alex provided you with nice and professional service. Thank you for your kind words about our team. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

best experience ever , Kim was really professional and made the sale look really easy, she is the best More

by yd0877
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
Feb 13, 2024 -

Audi North Miami responded

We're thrilled to hear that you had the best experience ever with Kim, who made the sale look easy and provided professional service. We appreciate your kind words. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Audi North Miami is the best and my advisor Giovanni is also fantastic! Very profesional, friendly, and they provide the best service always! I highly recommend them if you’re looking for a new or pre-ow More

by Alexia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Palma
Feb 10, 2024 -

Audi North Miami responded

We're thrilled to hear about your positive experience with Audi North Miami and your fantastic advisor, Giovanni! It's wonderful that they provide professional, friendly, and top-notch service. We appreciate your recommendation and the fact that your friend had a great experience as well. Thank you for choosing Audi North Miami, and we look forward to continuing to provide excellent service for you and your referrals in the future!

February 08, 2024

I expected a higher standard of care from Audi North Miami. My car was towed to the North Miami Audi last Sep. (5 months ago) Upon retrieving my car, which underwent the recommended repairs ( repla More

by Modo.ids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Giraldo
Feb 14, 2024 -

Audi North Miami responded

I apologize that you experienced this inconvenience and the lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mlaureano@audinorthmiami.com. Manuel Laureano, General Manager

Feb 15, 2024 -

Modo.ids responded

Thank you for the follow-up, Manuel. I disagree. I don’t believe this is an issue due to a lack of communication. The core concern lies in the lack of respect from North Miami Audi towards their customers. It's also disconcerting that, despite having the advisor's name and a detailed service explanation, you couldn’t find my information in the database. As a loyal customer since 2008, I suggest a comprehensive review of how customer information is managed at the dealership. I will call you to discuss this further. Thanks again.

February 07, 2024

Everything with well no complaints. . thank you Audi of north Miami..great service geno in service and Sam in sales both A1 service. More

by glovercharnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Same and Geno
Feb 10, 2024 -

Audi North Miami responded

We're thrilled to hear that everything went well with no complaints during your experience with Audi North Miami. It's great to know that Geno in service and Sam in sales provided A1 service. Thank you for choosing Audi North Miami, and we look forward to serving you again in the future!

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