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Audi Mentor

Mentor, OH

4.9
142 Reviews

8599 Market St

Mentor, OH

44060

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142 Reviews of Audi Mentor

April 24, 2020

I am super pleased with the service I receive at Audi Mentor. Patrick took excellent care of me and my baby - my S4. If anyone asks where they will be treated like they matter, where they can trust a dea More

by seanpkeenan
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
Apr 24, 2020 -

Audi Mentor responded

Thank you for the great review. We will be sure to thank Patrick for providing you with excellent service. We look forward to working with you again.

April 22, 2020

Very good buying experience and by far the best price I could find. Frank and Patsy were very helpful. The only reason for 4 stars instead of 5 was the interior could have been cleaner and they didn't fil More

by r6riderdelt
Recommend Dealer
Yes
Employees Worked With
Frank Steffen, Patsy Santone, Adam Alkassmi
Apr 23, 2020 -

Audi Mentor responded

Hi there, thank you so much for the great feedback! We are thrilled to hear your purchasing experience was positive. We'll be sure to share your compliments with Frank and Patsy. We hope to see you again soon.

March 23, 2020

Excellent Service No matter what issue arises with my Audi, I am always comfortable that Pat in service will handle it in an effective and timely manner...and he always More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Mar 23, 2020 -

Audi Mentor responded

Hi Dom, We're delighted to know of your great feedback for Pat. Please do not hesitate to reach out if there is anything else we can do to be of assistance. Our team is here to help and we are here for support!

March 18, 2020

Audi Mentor experience this was my first time buying an Audi and dealing with the Mentor dealership. I couldn’t have been more pleased with both the auto and the dealership More

by stconcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Marie, and Jason in service , Adam Alkassmi
Mar 18, 2020 -

Audi Mentor responded

Hey, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Adam, Chris, Marie, and Jason went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Audi! We look forward to taking care of any of your auto needs in the future.

March 06, 2020

Consistently excellent I've been an Audi owner for over 20 years .... began with Stoddards and then transferred to this dealership. Always the most cooperative, helpful, an More

by Mrs. M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Mar 06, 2020 -

Audi Mentor responded

Thank you for the great review! We're happy to hear that Pat and our team have been so helpful. We look forward to seeing you again; we appreciate your business!

March 01, 2020

Great dealer with great people that understand customers needs. Always want to completely satiflsfy the customer. Dealership is always comforting and spotlessly clean and bright More

by strakajrjj
Recommend Dealer
Yes
Employees Worked With
Diedra Inman Very good
Mar 01, 2020 -

Audi Mentor responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

February 28, 2020

Audi Mentor is the best! Dale and Pat are the best! They always exceed my needs and do a great job. We will all miss Chuck Stoddard and the old dealership! More

by belze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dale hodge
Feb 28, 2020 -

Audi Mentor responded

Hi Belze, thanks for the kind words with Dale and Pat! It was truly a pleasure working with you. We look forward to working with you again soon!

February 28, 2020

I was stranded in Asia. My wife called and had an oil light on. We were scheduled for the following week (85k). Audi was awesome and to the rescue. One text to Audi Mentor and Pat had my mind at ease. T More

by Audi Fan!
Recommend Dealer
Yes
Employees Worked With
Pat. Dale. Scott.
Feb 28, 2020 -

Audi Mentor responded

Our team will always do what we can to have your back. It was no trouble to assist your wife. Have a great day.

February 27, 2020

In for a simple repair. Pat (service writer). Very professional and friendly. They were quick to get my Audi in and out. I love the attention to detail. Thank you for washing my car also. Nice touch. More

by Efr1960
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 27, 2020 -

Audi Mentor responded

Thank you for the great review. We will be sure to thank Pat for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

February 11, 2020

Incredible service department!! Always so helpful and very honest. They only suggest what is absolutely necessary and will let you know what to expect for your next service! More

by Deidra
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel, Adam Alkassmi
Feb 12, 2020 -

Audi Mentor responded

Thank you for the great review, Deidra! We can't wait to share your kind words with our service team. If there is anything else we can do for you, please be sure to let us know!