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Audi Mentor

Mentor, OH

4.9
139 Reviews

8599 Market St

Mentor, OH

44060

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139 Reviews of Audi Mentor

June 07, 2020

The service manager knows most every customer and greet you by name when you come in! All of the sales and service staff are very courteous, friendly and efficient. Dealership has always provided me a loan More

by Bev
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel, Adam Alkassmi
Jun 08, 2020 -

Audi Mentor responded

Bev, thank you for taking the time to write a positive review! We are thrilled to hear you're satisfied with the level of customer service you received with Adam and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

June 03, 2020

Regular Service Interval & Roof Rack Installation Brought my Q5 in for regular service plus installation of roof racks. No problems, no surprises and great customer communication/service. Had me in More

by eLMO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Jun 04, 2020 -

Audi Mentor responded

Thank you for taking the time to share your outstanding service experience with Pat! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 29, 2020

Needed to change date, no problem. Great follow up from Pat ( manager) texts about car being done, and car care back nice and clean. Dale is great! More

by Starmom
Recommend Dealer
Yes
Employees Worked With
Pat, Dale
May 29, 2020 -

Audi Mentor responded

Hi there, thank you for the kind words! We're glad to hear Pat and Dale have given you five-star service. We appreciate your business and hope to see you again.

May 24, 2020

Patrick Schudel, is the best. I have dealt with him for several years and become accustomed to his commitment to customer service. He helps keep all are vehicles serviced and up to spec. I trust his expert More

by Walt’s Audi, Porsche, Land Rover
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
May 24, 2020 -

Audi Mentor responded

Thank you for the amazing review. We will be sure to thank Patrick for providing you with excellent service. We look forward to working with you again.

May 14, 2020

Audi Mentor The team at Audi Mentor is great!!! I just purchased my third Audi and I continue to come back to Audi mentor due to the personalized service. They More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Stefan, Pat Schudel
May 15, 2020 -

Audi Mentor responded

Congrats on your third vehicle with us, Kathy. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 11, 2020

I could not have anticipated better service, professionalism, and personable attention to details. Impressive. Everyone was prompt and extended themselves to make sure the transaction would be a More

by Brinker
Recommend Dealer
Yes
Employees Worked With
Frank Steffens, Mitch Maurer and Patsy Santone were exceptionally helpful
May 11, 2020 -

Audi Mentor responded

Thank you for taking the time to write a review. We're thrilled to hear Frank, Mitch, and Patsy were able to help you find the perfect can and was able to make your overall experience at our dealership impressive. We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can assist you again in the future.

May 07, 2020

Always professional... helpful ... and timely service ... repaired tire in a timely fashion... called to make an appointment for a leak in the tire... and they accommodated my schedule More

by jeanettevargo@gmail.com
Recommend Dealer
Yes
Employees Worked With
Dale Hodge and Patrick Schudel...mentor audi
May 09, 2020 -

Audi Mentor responded

Jeanette, thank you for taking the time to share your excellent service experience with Dale and Patrick! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 24, 2020

I am super pleased with the service I receive at Audi Mentor. Patrick took excellent care of me and my baby - my S4. If anyone asks where they will be treated like they matter, where they can trust a dea More

by seanpkeenan
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
Apr 24, 2020 -

Audi Mentor responded

Thank you for the great review. We will be sure to thank Patrick for providing you with excellent service. We look forward to working with you again.

April 22, 2020

Very good buying experience and by far the best price I could find. Frank and Patsy were very helpful. The only reason for 4 stars instead of 5 was the interior could have been cleaner and they didn't fil More

by r6riderdelt
Recommend Dealer
Yes
Employees Worked With
Frank Steffen, Patsy Santone, Adam Alkassmi
Apr 23, 2020 -

Audi Mentor responded

Hi there, thank you so much for the great feedback! We are thrilled to hear your purchasing experience was positive. We'll be sure to share your compliments with Frank and Patsy. We hope to see you again soon.

March 23, 2020

Excellent Service No matter what issue arises with my Audi, I am always comfortable that Pat in service will handle it in an effective and timely manner...and he always More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Mar 23, 2020 -

Audi Mentor responded

Hi Dom, We're delighted to know of your great feedback for Pat. Please do not hesitate to reach out if there is anything else we can do to be of assistance. Our team is here to help and we are here for support!