Audi Mentor
Mentor, OH
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139 Reviews of Audi Mentor
The service manager knows most every customer and greet you by name when you come in! All of the sales and service staff are very courteous, friendly and efficient. Dealership has always provided me a loan you by name when you come in! All of the sales and service staff are very courteous, friendly and efficient. Dealership has always provided me a loaner car when service is being done. The loaner has always been a new and clean car. More
Regular Service Interval & Roof Rack Installation Brought my Q5 in for regular service plus installation of roof racks. No problems, no surprises and great customer communication/service. Had me in Brought my Q5 in for regular service plus installation of roof racks. No problems, no surprises and great customer communication/service. Had me in and out in a jiffy with the use of a loaner car and an update a few hours later on service required/recommended plus when service would be completed. More
Needed to change date, no problem. Great follow up from Pat ( manager) texts about car being done, and car care back nice and clean. Dale is great! Pat ( manager) texts about car being done, and car care back nice and clean. Dale is great! More
Patrick Schudel, is the best. I have dealt with him for several years and become accustomed to his commitment to customer service. He helps keep all are vehicles serviced and up to spec. I trust his expert several years and become accustomed to his commitment to customer service. He helps keep all are vehicles serviced and up to spec. I trust his expertise, his diagnostic skills and his confidence to assure that all concerns and services are performed as required. More
Audi Mentor The team at Audi Mentor is great!!! I just purchased my third Audi and I continue to come back to Audi mentor due to the personalized service. They The team at Audi Mentor is great!!! I just purchased my third Audi and I continue to come back to Audi mentor due to the personalized service. They care about their customers! More
I could not have anticipated better service, professionalism, and personable attention to details. Impressive. Everyone was prompt and extended themselves to make sure the transaction would be a professionalism, and personable attention to details. Impressive. Everyone was prompt and extended themselves to make sure the transaction would be a success. More
Always professional... helpful ... and timely service ... repaired tire in a timely fashion... called to make an appointment for a leak in the tire... and they accommodated my schedule repaired tire in a timely fashion... called to make an appointment for a leak in the tire... and they accommodated my schedule More
I am super pleased with the service I receive at Audi Mentor. Patrick took excellent care of me and my baby - my S4. If anyone asks where they will be treated like they matter, where they can trust a dea Mentor. Patrick took excellent care of me and my baby - my S4. If anyone asks where they will be treated like they matter, where they can trust a dealership, or where they can make relationships that last, I will refer Audi Mentor. Everyone I’ve met there and all my experiences rate A+. More
Very good buying experience and by far the best price I could find. Frank and Patsy were very helpful. The only reason for 4 stars instead of 5 was the interior could have been cleaner and they didn't fil could find. Frank and Patsy were very helpful. The only reason for 4 stars instead of 5 was the interior could have been cleaner and they didn't fill the tank. However this was during the covid-19 so it may have been an oversight due to staffing. More
Excellent Service No matter what issue arises with my Audi, I am always comfortable that Pat in service will handle it in an effective and timely manner...and he always No matter what issue arises with my Audi, I am always comfortable that Pat in service will handle it in an effective and timely manner...and he always does! More