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Audi Mentor

Mentor, OH

4.8
137 Reviews

8599 Market St

Mentor, OH

44060

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137 Reviews of Audi Mentor

June 27, 2020

Service was very good, Patrick was very professional while keeping advise on the service and progress of my car, the cost of the repair was also very reasonable More

by Fjk004
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel
Jun 28, 2020 -

Audi Mentor responded

Thank you for the great review. We will be sure to thank Patrick for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 25, 2020

Love my Audi A3! Steve was just great..no pressure to buy, and always a smile on his face! Patsy was great and helpful too! More

by Phvanuch
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong , Adam Alkassmi
Jun 26, 2020 -

Audi Mentor responded

Hello, we are happy to know you were pleased with the service provided to you by Steve and Patsy during your visit. Please let us know if there's any way we can assist you further, and we hope you'll consider us again in the future. Enjoy your new Audi A3.

June 25, 2020

I cherish the relationship I have with Audi Mentor! Everyone is very professional and willing to help! I always feel at ease with their suggestions. They keep the customers best interest in mind! More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Patrick Schwedo, Adam Alkassmi
Jun 26, 2020 -

Audi Mentor responded

Kathy, the feeling is certainly mutual. We appreciate you continuing to trust us with decisions on something as personal as your vehicle. As a valued member of the Audi family, we intend to keep providing you with exceptional service each visit. Have a wonderful day.

June 21, 2020

Great experience! Frank Steffen the sales manager made it well worth the 2 1/2 drive to purchase our new S5 Cabriolet. I would recommend Audi Mentor for your car buying needs. More

by kelly11gtcs
Recommend Dealer
Yes
Employees Worked With
Frank Steffen, Sales Mgr.
Jun 21, 2020 -

Audi Mentor responded

Thank you for the wonderful review, Kelly! We're so glad to see that your experience with Frank was top-notch, especially from so far away. Congratulations on your new S5 Cabriolet; if we can be of future assistance to you, don't hesitate to let us know!

June 20, 2020

The service is superb. The service advisor, Pat Schudel is responsive, gracious, and accommodating. He is a wonderful communicator. Salesman, Blake Jaffee is also responsi More

by ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Jun 21, 2020 -

Audi Mentor responded

We will be sure to thank Pat and Blake for being so accommodating. Thank you so much for taking the time to share your feedback for us. If there is anything else we can do, please do not hesitate to reach out and inform our team members. We hope you have an outstanding day!

June 20, 2020

There are not enough kind words to say about the team at Mentor. From sales to service, they all were amazing...all of the time! I leased a vehicle with them for 3 years and would not hesitate to purchase More

by jmern1
Recommend Dealer
Yes
Employees Worked With
Deidra and Patrick
Jun 21, 2020 -

Audi Mentor responded

Thanks for your wonderful comments for our team members. It's been a pleasure working with you the past three years and we look forward to many more experiences!

June 19, 2020

Excellent service! Patrick makes sure everything is taken care of! From start to finish you have nothing to worry about! I have been going to Mentor Audi for 6 years!! Even though I have an Audi dealership m More

by Apjkalipp
Recommend Dealer
Yes
Employees Worked With
Patrick , Adam Alkassmi
Jun 20, 2020 -

Audi Mentor responded

We are so happy to know that you received excellent service at our dealership! Patrick was happy to help you with everything. Please let us know if there is anything else that we can do for you.

June 17, 2020

The Staff at audi mentor is always friendly and knowledgeable! They always provide quick and reliable service! they are my go to audi dealer for servicing and sales! More

by TabithaS4
Recommend Dealer
Yes
Employees Worked With
Patrick, Dale, and Scott are always a pleasure to work with!
Jun 18, 2020 -

Audi Mentor responded

Tabitha, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 07, 2020

The service manager knows most every customer and greet you by name when you come in! All of the sales and service staff are very courteous, friendly and efficient. Dealership has always provided me a loan More

by Bev
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel, Adam Alkassmi
Jun 08, 2020 -

Audi Mentor responded

Bev, thank you for taking the time to write a positive review! We are thrilled to hear you're satisfied with the level of customer service you received with Adam and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

June 03, 2020

Regular Service Interval & Roof Rack Installation Brought my Q5 in for regular service plus installation of roof racks. No problems, no surprises and great customer communication/service. Had me in More

by eLMO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schudel
Jun 04, 2020 -

Audi Mentor responded

Thank you for taking the time to share your outstanding service experience with Pat! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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