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Audi Mentor

Mentor, OH

4.9
139 Reviews

8599 Market St

Mentor, OH

44060

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139 Reviews of Audi Mentor

August 09, 2020

Pat was amazing to work with! I have been coming here for over 5 years! its very clean and the staff is very professional. I will always come here. More

by Zel Musa
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 10, 2020 -

Audi Mentor responded

Thank you for the kind review! We are happy to know you've been with us for over five years and have always received great service. Please let us know if we can be of any further assistance.

August 07, 2020

Great dealership I have always had a great experience with Audi Mentor, both when buying a car and when my cars needed service. They are wonderful people in every dep More

by Jpinbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Patrick
Aug 08, 2020 -

Audi Mentor responded

Thank you for the great review! We're glad to see that you consistently receive outstanding service when you visit. If there is anything else we can do for you, please be sure to let us know.

August 05, 2020

Made the process easy and efficient. Sales person Maria Drago was great to work with. Car was as promised online and in fabulous condition. Hopefully they will find us another car! More

by paynec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Drago
Aug 05, 2020 -

Audi Mentor responded

We are happy to hear this! Maria was glad to assist you with everything. We are always here for you when you are ready to find your next ride!

July 30, 2020

I live all the way in Westlake but always make the 50 minute drive to Mentor for their service despite closer dealerships. Always honest and helpful. More

by PaulDarin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dikowicz
July 15, 2020

A very professional staff, great facility and my experience with Patrick Schudel is Top Door and keeps me coming back. After a career in sales & marketing I can appreciate the excellent staff you h More

by Jmmtelcom
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel , Steve Armstrong
Jul 16, 2020 -

Audi Mentor responded

Thank you for the wonderful review! We appreciate your kind words for our team and our facility. You are welcome back at any time.

July 15, 2020

Very happy with the service department. Patrick Schudel is always 100% and explains things perfectly! Actually everyone is always very helpful and pleasant. Very happy More

by Shobhagarrett
Recommend Dealer
Yes
Employees Worked With
Adam Alkassmi
Jul 17, 2020 -

Audi Mentor responded

Thank you for the great review! We're happy to see that Patrick's outstanding service is communicative and professional. If we can do anything else for you, please be sure to let us know.

July 14, 2020

Very friendly helpful would go out of his way to assist with your needs/wants. Excellent costumer service. I would recommend to go to Steve A. More

by Miss B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong, Adam Alkassmi
Jul 15, 2020 -

Audi Mentor responded

Thank you for the positive feedback! We are happy to know that our team was friendly and helpful, especially Steve. We value your business and we look forward to any future visits!

July 13, 2020

Comfortable place to wait while your car gets service. Very friendly staff and salesmen and greeters. Car was serviced well and they did everything they said they would do. More

by Michael-connelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Jul 13, 2020 -

Audi Mentor responded

Hi Michael, thank you for the kind words! We're pleased to have helped you with your vehicle needs. Let us know if there is anything else we can do for you.

July 13, 2020

Patsy Santone’s professionalism handling my issue would be a fine standard for the whole automotive industry. I shop here because of your excellent employees! More

by Hammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patsy Santone, Steve Armstrong and Dale Hodge
Jul 14, 2020 -

Audi Mentor responded

Thank you for choosing Audi Mentor as your dealership of choice. It is great to know that Patsy, Steve, and Dale delivered on excellent service. Please know we really appreciate your feedback and look forward to the next time we can help you.

July 10, 2020

Sales and finance people did a good job. Had a few questions about the car. Car had a seatbelt malfunction and apple play problem. Floor mats were not provided. More

by Maryann kovar
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
Jul 11, 2020 -

Audi Mentor responded

Thank you for the great review, Maryann. We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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