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Audi Mentor

Mentor, OH

4.8
137 Reviews

8599 Market St

Mentor, OH

44060

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137 Reviews of Audi Mentor

August 05, 2020

Made the process easy and efficient. Sales person Maria Drago was great to work with. Car was as promised online and in fabulous condition. Hopefully they will find us another car! More

by paynec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Drago
Aug 05, 2020 -

Audi Mentor responded

We are happy to hear this! Maria was glad to assist you with everything. We are always here for you when you are ready to find your next ride!

July 30, 2020

I live all the way in Westlake but always make the 50 minute drive to Mentor for their service despite closer dealerships. Always honest and helpful. More

by PaulDarin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dikowicz
July 15, 2020

A very professional staff, great facility and my experience with Patrick Schudel is Top Door and keeps me coming back. After a career in sales & marketing I can appreciate the excellent staff you h More

by Jmmtelcom
Recommend Dealer
Yes
Employees Worked With
Patrick Schudel , Steve Armstrong
Jul 16, 2020 -

Audi Mentor responded

Thank you for the wonderful review! We appreciate your kind words for our team and our facility. You are welcome back at any time.

July 15, 2020

Very happy with the service department. Patrick Schudel is always 100% and explains things perfectly! Actually everyone is always very helpful and pleasant. Very happy More

by Shobhagarrett
Recommend Dealer
Yes
Employees Worked With
Adam Alkassmi
Jul 17, 2020 -

Audi Mentor responded

Thank you for the great review! We're happy to see that Patrick's outstanding service is communicative and professional. If we can do anything else for you, please be sure to let us know.

July 14, 2020

Very friendly helpful would go out of his way to assist with your needs/wants. Excellent costumer service. I would recommend to go to Steve A. More

by Miss B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong, Adam Alkassmi
Jul 15, 2020 -

Audi Mentor responded

Thank you for the positive feedback! We are happy to know that our team was friendly and helpful, especially Steve. We value your business and we look forward to any future visits!

July 13, 2020

Comfortable place to wait while your car gets service. Very friendly staff and salesmen and greeters. Car was serviced well and they did everything they said they would do. More

by Michael-connelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Jul 13, 2020 -

Audi Mentor responded

Hi Michael, thank you for the kind words! We're pleased to have helped you with your vehicle needs. Let us know if there is anything else we can do for you.

July 13, 2020

Patsy Santone’s professionalism handling my issue would be a fine standard for the whole automotive industry. I shop here because of your excellent employees! More

by Hammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patsy Santone, Steve Armstrong and Dale Hodge
Jul 14, 2020 -

Audi Mentor responded

Thank you for choosing Audi Mentor as your dealership of choice. It is great to know that Patsy, Steve, and Dale delivered on excellent service. Please know we really appreciate your feedback and look forward to the next time we can help you.

July 10, 2020

Sales and finance people did a good job. Had a few questions about the car. Car had a seatbelt malfunction and apple play problem. Floor mats were not provided. More

by Maryann kovar
Recommend Dealer
Yes
Employees Worked With
Steve Armstrong
Jul 11, 2020 -

Audi Mentor responded

Thank you for the great review, Maryann. We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 05, 2020

Excellent service by Audi Mentor as always thank you. I appreciate the pick up service and when ready for another Audi I will contact Audi Mentor, More

by Andy
Recommend Dealer
Yes
Employees Worked With
Pat is excellent in customer service , Adam Alkassmi
Jul 06, 2020 -

Audi Mentor responded

Andy, thank you for taking the time to share your excellent service experience with Adam and Pat! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 01, 2020

Exhaust system replaced in good time and cost came in right at the estimate. Very surprised though that no one was wearing a mask in any of the areas More

by taffeygram
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 03, 2020 -

Audi Mentor responded

Thank you for the largely positive review! We are glad to see that your exhaust was taken care of in a timely manner. As for the masks, we will pass along your feedback to management.

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