Audi Lynbrook

I bought three new vehicles within the past 6 years, needless to say, I've been to quite a few dealerships but nothing came close to the experience I had with Anchor Audi. Mr. Paul Lanese and the rest needless to say, I've been to quite a few dealerships but nothing came close to the experience I had with Anchor Audi. Mr. Paul Lanese and the rest of the team of Anchor Audi are all very knowledgeable in their line of work and they do it with a passion. They are very professional yet remain to be friendly and approachable, sincere when they present themselves and show genuine concern on their customers' needs. Paul’s recommendations for my vehicle of choice were fair, and free from self-interest or bias. (Do not let his appearance mislead you, he may look a bit sly but he's a just person.) I put down a deposit for a 2012 Q5 (2.0) Premium Plus (w/o NAV) that wasn't due to arrive until July, because my trim choice wasn’t readily available. My original plan was to get a vehicle without Navigation system but I later changed my mind, and asked Paul the very next day to see if he would be able to locate a vehicle with the trim level I need, plus a Navigation. He could have used his time to better assist other potential customers, given the fact that my deal with him was sealed and I already signed the papers and placed a deposit for the vehicle that had a July arrival. However, that was certainly not the case with him, Paul and the sales manager Chris went extra miles to locate an available vehicle for me. (Keep in mind the 2012 Q5 2.0 version is very hard to find now, due to the 2013 models being only a few months away) During the wait, I received phone call follow ups from Paul on a daily basis, keeping me informed on the progress. About a week later, the vehicle with the trim I wanted was located and available for me to pick up. Paul also spent time to guide me through the vehicle's functions and its MMI system to make sure I fully understand their importance before sending me on the road. Fast forward to a week later, I had questions on some of the mechanical aspects of the vehicle(vehicle had nothing wrong) so I inquired with their service dept. in person, I only had to wait for a few minutes and was then immediately taken care of. Anchor Audi is really exceptional on both pre-sales and post-sales, I highly recommend this dealership if you are looking into getting a new Audi. Paul, I will definitely have my friends look for you when they are ready. Thank you, Anchor Audi, for the hassle free purchase experience. -Arden More

This is the first time I ever used Anchor Audi for service and I have to say I was extremely pleased. The waiting room was pleasant and not too crowded and the service was fast and efficient. I will service and I have to say I was extremely pleased. The waiting room was pleasant and not too crowded and the service was fast and efficient. I will definitely go there again to service my car. More

Good service and good price. This is my second car from them, I recommend this dealer and look for Michael Molite he is the best. them, I recommend this dealer and look for Michael Molite he is the best. More

I was very happy with how my service appointment was handled. Everybody was friendly and couteous. I was greeted immediately upon entering the building and my service advisor got me off to work quickl handled. Everybody was friendly and couteous. I was greeted immediately upon entering the building and my service advisor got me off to work quickly. It was a job well done in every respect. More

Anchor Audi service & sales is exceptional. The Anchor Audi service & sales is exceptional. The employees are patient, helpful, and courteous. I would recommend them, wholeheartedly, to anyone who' Anchor Audi service & sales is exceptional. The employees are patient, helpful, and courteous. I would recommend them, wholeheartedly, to anyone who's thinking about buying a new or used vehicle. I am very particular about the way I get treated and I could truly say that this dealership is in the people business. I have bought 3 Audis from them and would not hesitate to do so again in the future. More

We've been buying Audis from Anchor for the last 12 yrs (we've purchased 9 so far!) and I was very surprised when I read some of the negative reviews; we've had only positive experiences, both from their s (we've purchased 9 so far!) and I was very surprised when I read some of the negative reviews; we've had only positive experiences, both from their sales team but especially from the service team. One of the reasons we continue to return to Anchor is because of the excellent, friendly service we always receive, despite the service team having changed personnel several times in the last 12+ yrs. The only constant in the service dept has been Joe Maruca, service director, and he deserves a large share of the credit. I wouldn't hesitate to buy another car from them or recommend their service dept! More

I originally bought my Audi A4 with the sports package at a competitor dealership but found their service to be unacceptable. I was also surprised that after making the purchase, this dealership had no follo a competitor dealership but found their service to be unacceptable. I was also surprised that after making the purchase, this dealership had no follow-up or further interest in me as a customer. A friend recommended Anchor Audi and I have been thrilled with the quality of their service, professionalism and their customer focus. It's been five years since I switched to Anchor Audi and haven't had one day of disappointment. You can be sure that when I'm ready to purchase again, it will be at Anchor. More

Everyone at Anchor Audi is extremely professional and courteous an knowledgeable about their product. Especially Internet Sales Manager Breene Callahan who was very instrumental in me purchasing the Audi courteous an knowledgeable about their product. Especially Internet Sales Manager Breene Callahan who was very instrumental in me purchasing the Audi A6. More

I have had three service vistits and everything well perfectly. I had to get to work and I was in and out with a promised loaner without a hitch. Also, I have maintained contact with Geno, my salesman, perfectly. I had to get to work and I was in and out with a promised loaner without a hitch. Also, I have maintained contact with Geno, my salesman, and he is great, always ready to answer any question I have. It is great to feel like a customer that they know when they see me. I know I will be back for my next car. More