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Audi Lynbrook

Lynbrook, NY

4.8
1,301 Reviews

855 Sunrise Highway

Lynbrook, NY

11563

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1,301 Reviews of Audi Lynbrook

November 20, 2025

Naomi Martinez, accessible and thorough review of the service. Excellent report of service done. Very prompt and accommodating More

by solo759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Martinez, Christina Hellemeyer
Nov 21, 2025 -

Audi Lynbrook responded

Thank you for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Naomi's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in anyway possible. Take care!

November 19, 2025

I brought a 2022 Q8 my truck started to overheat they told me to bring it in so I did so they told me the water pump has a leak so they claim to fix it I drove the car home put it up and drove my other v More

by medina17777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derive manger not sure of his name but Erick is his partner
Nov 19, 2025 -

medina17777 responded

I guess you’re not reliable when it comes to your warranties

Nov 19, 2025 -

Audi Lynbrook responded

Marquis, Thank you for sharing your service experience and bringing this to our attention. We’re very sorry that this happened. We’d like to review your concerns with you to see how we can help. Please contact our Service Manager, Andrew Wigfall, at (516) 734-6421 or at awigfall@eagny.com

November 18, 2025

Dealership and Staff are great to work with. We bought our SUV from Henry Paulino , he was very helpful. We strongly recommend speaking with him. He is patient and easy to work with. More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Paulino
Nov 19, 2025 -

Audi Lynbrook responded

Congratulations on your new vehicle, Jeremy! We are so glad that Henry provided you with 5-star service. He will be honored to have earned your kind recommendation. We thank you for your positive review and we wish you the safest of travels until we meet again!

November 18, 2025

My service was quick and efficient. I appreciated the video review afterwards. My contact person on site, Naomi Martinez, was patient and informative. More

by 2ivysherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Martinez
Nov 19, 2025 -

Audi Lynbrook responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Naomi provided you with nothing less. We hope you continue to choose us for all of your future automotive needs.

November 17, 2025

They never seem to have a loaner when I get work done on my car. Thanks to Jewel Duran she was able to get me a loaner for that specific day after waiting 2 1/2 hours for the repair person to tell me that More

by tad63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Duren
Nov 19, 2025 -

Audi Lynbrook responded

Were happy to hear that Jewel was able to help you our with a loaner. Were sorry to hear of you wait time that occurred during your visit. If you have any concerrn or questions, please copntact our Servce Manager, Andrew Wigfall, at (516) 734-6421 or at awigfall@eagny.com

November 10, 2025

My sales rep Dax Hemraj was excellent . He was very knowledgeable and professional and worked tirelessly to get me the best deal possible on my new Q5. Would definitely recommend. More

by Karljans8279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dax Hemraj
Nov 11, 2025 -

Audi Lynbrook responded

We congratulate you on your Q5 and thank you for leaving us this review and recommendation. If you have any further questions don't hesitate to ask for help. We wish you safe travels!

November 04, 2025

My experience was by far beyond Amazing! !!! Kevin, Mike, and Asia are All Star Staff!!!! More

by Sebastiendenard272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Molinares
Nov 06, 2025 -

Audi Lynbrook responded

Sebastian, thank you for your positive review! We are happy to hear that Kevin, Mike, and Asia provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Take care!

November 03, 2025

This Audi dealership has exemplary representatives such as Jewel Duran and great service as well More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Duran
Nov 06, 2025 -

Audi Lynbrook responded

Lee, Thank you for your wonderful review! We are so glad that Jewel and the team provided you with 5-star service. We hope that you continue to choose us for all of your future automotive needs.

October 30, 2025

The service department is exceptional! The made so many accommodations for my changing schedule and fixed my car promptly More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian, Andrew
Oct 30, 2025 -

Audi Lynbrook responded

Cassandra, Thank you for your 5-star rating! We are so glad that our team got your automotive needs swiftly resolved. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 14, 2025

I was there for service and my advisor Celeste Moran was wonderful and polite., professional. More

by jmo220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Moran
Oct 14, 2025 -

Audi Lynbrook responded

Hello, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Celeste!

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