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Audi Concord

Concord, CA

4.8
100 Reviews

1945 Market Street

Concord, CA

94520

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100 Reviews of Audi Concord

January 10, 2024

Mike Forney always takes good care of us. All very professional. Service is always exceptional. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Forney
Jan 10, 2024 -

Audi Concord responded

Thank you for the review! We appreciate the kind feedback about Mike and the Audi Concord team and hope to see you again down the road!

January 03, 2024

Service was completed promptly and I was updated weekly with the progress of the parts More

by david.link
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Matthew
Jan 03, 2024 -

Audi Concord responded

David, all of us at Audi Concord are happy to see this wonderful feedback! We are delighted that you were pleased with the weekly updates and fast service provided. Thanks for choosing us for your service needs. We are here for anything else you might need down the road!

December 30, 2023

Quick excellent turnaround. Video tour of my vehicle. Had a loaner Audi for the duration of my appointment. More

by Scubancoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Jan 02, 2024 -

Audi Concord responded

We're glad to know you had a quick and excellent experience at Audi Concord. We hope the loaner car served you well during your appointment!

December 25, 2023

Kaye was a great salesperson who communicated extremely well and kept me updated as paperwork was submitted and reviewed and approved. More

by Ted.L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaye DaCosta and Laura Fernandez
Dec 26, 2023 -

Audi Concord responded

Ted, we're glad to know Kaye was able to provide you with such a positive experience at Audi Concord. We appreciate your feedback and look forward to assisting you in the future!

December 19, 2023

The service was great they kept me informed about what was going on with my car at all times and the video was nice I could see the work being preformed in real time.. More

by shendricks4020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Dec 19, 2023 -

shendricks4020 responded

The service was great they kept me informed about what was going on with my car and the video was nice could see the repairs in real time..

Dec 19, 2023 -

shendricks4020 responded

Thanks Audi Concord...

Dec 19, 2023 -

Audi Concord responded

Thank you so much for reviewing Audi Concord! We are grateful for your feedback and happy everything went smoothly during your visit. Take care!

December 17, 2023

Efficient recall fix, courtesy inspection and fluid tip-off, no pressure to do additional work. Service advisor expedited the job, got car back same day. Good experience. More

by Rolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Hudec
Dec 18, 2023 -

Audi Concord responded

We're glad to know your recall fix went smoothly and efficiently at Audi Concord. Our team always aims for top-notch service without any pressure. Thanks for sharing your positive experience!

December 17, 2023

Leased a rare gem, Project_513/2 at Audi Concord via my broker, Sam @ Autopia just before Thanksgiving. This was a completely remote deal and it was a very easy to do 1 pay lease. Eleni reached out to me w More

by calbear92
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Martz, Eleni Wright
Dec 18, 2023 -

Audi Concord responded

We're delighted to know that your leasing experience with Audi Concord was smooth and convenient. We appreciate the shout-out for Eleni and Eddie! Enjoy driving your unique find - we look forward to helping you again in the future when it's time for another great deal on an Audi eTron SUV.

December 14, 2023

Patty was fantastic! She was knowledgeable, helpful, and very pleasant to work with. Great experience. More

by ebenson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Marie
Dec 14, 2023 -

Audi Concord responded

We're so glad to know that Patty provided a fantastic experience for you at Audi Concord! We appreciate your kind words and look forward to assisting you again in the future.

December 14, 2023

Excellent service and a wonderful service advisor. My car was vacuumed and washed (except the windows), ready on time and I had a loaner. I accidentally left a thermal drink cup in the car and I was c More

by flyall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Dec 14, 2023 -

Audi Concord responded

We're delighted to know you had a great experience with Patty and the rest of our team at Audi Concord. We always aim for top-notch service, including keeping an eye out for left-behind items! Thanks so much for your review.

December 09, 2023

Very accommodating sales staff. Financing department knowledgeable and informative. Whole transaction was easy. We were offered a fantastic price. More

by Dj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Shivers
Dec 11, 2023 -

Audi Concord responded

We're glad to know you found our team at Audi Concord knowledgeable and accommodating. It's great that your transaction was smooth and easy, just as we aim for it to be! Enjoy the ride in your new car!

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