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Audi Concord

Concord, CA

4.8
100 Reviews

1945 Market Street

Concord, CA

94520

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100 Reviews of Audi Concord

December 09, 2023

Everything was satisfactory except for the length of time. This is our second car , Still need time to review. Find that the dors need a good slam to close. We will be addressing that issue. More

by Danny riggio
Recommend Dealer
Yes
Employees Worked With
Eddie Martz
Dec 11, 2023 -

Audi Concord responded

Danny, we appreciate your feedback! We are glad to hear that you enjoyed your experience. We'll be sure to address the door issue for you as soon as possible. Please contact the Audi Concord Management Team at customercareteam@audiconcord.com to discuss this further.

December 01, 2023

Bought my car at this dealership. Just serviced it for a minor "notification light" on. They fixed that. Happy with all. More

by wiles.fairer_0q
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Marie
Dec 01, 2023 -

Audi Concord responded

We're glad to know you had a positive experience at Audi Concord, both during your purchase and service visit. Thanks for trusting us with your car needs!

November 27, 2023

Great working with Damon. He covered all my concerns and answered all my questions. thanks More

by dimusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Nov 28, 2023 -

Audi Concord responded

We are glad to hear that Damon took care of all of your concerns. Thanks for choosing Audi Concord!

November 23, 2023

They take care of me and my car, communicate clearly and promptly, basically couldn’t be nicer More

by Ecruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Forney
Nov 26, 2023 -

Audi Concord responded

Thank you for the wonderful review of Audi Concord! We strive to offer top-notch service, so it's great to see that reflected in your experience. Until next time, Ecruby!

November 17, 2023

Great dealership, got my car back to me early, got a video of the service checks showing the engine and undercarriage , too. Wow! My service advisor Michael Forney very helpful and professional. I’ve d More

by Kris Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Nov 17, 2023 -

Kris Peterson responded

Perfect.

Nov 20, 2023 -

Audi Concord responded

Kris, thank you for the review! We appreciate the kind feedback about Michael and hope to see you again at Audi Concord. Safe travels!

November 15, 2023

Great experience with Tim Nichols. He was very responsive and helped me manage the lease end and find a new car all under 48 hours. More

by RobinB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Nichols
Nov 16, 2023 -

Audi Concord responded

We're delighted to know that Tim was able to assist you efficiently with your lease end and new car purchase at Audi Concord. Thanks for sharing this great review! Enjoy your new car!

November 14, 2023

We have purchased 5 cars from Audi Concord and they have been excellent to work with over the years. Their Service Dept. is responsive, thorough and efficient. We had a recent problem and they were very h More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery, Gina
Nov 15, 2023 -

Audi Concord responded

Nancy, we're delighted to know that you've had consistently positive experiences with both our sales and service departments at Audi Concord. We appreciate your loyalty over the years and look forward to our continued relationship!

November 13, 2023

Patty always delivers the very best service. One could not ask for better help in assuring that their auto is always in top condition. More

by dpajarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Marie
Nov 14, 2023 -

Audi Concord responded

We're glad to know Patty has been able to provide you with top-notch service at Audi Concord! Thanks for sharing your experience.

November 13, 2023

Very efficient service department. The employees went out of their way to accommodate those of us waiting. I feel confident that the technicians checked what needed attention. Nic More

by khgebler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Patty
Nov 14, 2023 -

Audi Concord responded

We're glad to know you had a positive experience with our service department at Audi Concord! It's great that the video inspection added value for you. We strive to make every visit efficient and accommodating, so we appreciate your feedback.

November 07, 2023

—friendly helpful staff in Service department —excellent communication and followup in making appointments —clean, spacious facilities and ample parking —customer reception was polite, efficient, and kno More

by J.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Nov 07, 2023 -

Audi Concord responded

We're so glad to know you had a positive experience with our service department at Audi Concord! It's great that the communication, facilities, and customer reception met your expectations. Thanks for sharing this review!

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