Back

Audi Bedford

Cleveland, OH

4.9
191 Reviews

19400 Rockside Road

Cleveland, OH

44125

Directions

By Type

191 Reviews of Audi Bedford

October 30, 2019

I could not have wished for a better experience! Zach Adam's and Derek Pickle made my purchase process so easy and quick. Very organized and professional! I will always go back to Zach and Derek for my f More

by MadelynZar
Recommend Dealer
Yes
Employees Worked With
Zach Adams, Derek Pickle, Sean Weaver
Oct 30, 2019 -

Audi Bedford responded

Thank you for the five stars, Madelyn! We are so glad to see that Zach and Derek's outstanding service made your visit go so smoothly. We look forward to your next visit!

October 27, 2019

Great Experience I am old and have had several different cars, make and models. I have dealt with a lot of dealerships. Audi of Bedford was the best dealership from More

by Shari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky and finance guy, Sean Weaver
Oct 27, 2019 -

Audi Bedford responded

Thank you for the amazing review, Shari. We will be sure to thank Becky and the rest of our team for providing you with excellent service. We look forward to working with you again.

October 26, 2019

Great Service. 5 star service. I had such a wonderful experience at this dealership. Not only a great facility, but also I worked with a wonderful salesman- Derek Pi More

by LO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Pickle
Oct 26, 2019 -

Audi Bedford responded

Thank you for sharing your enjoyable experience. It would be a pleasure to work with you again in the near future. Have a great evening.

October 25, 2019

Legit dealership! Thanks Max Duffy! Purchased a used Porsche Macan from Audi Bedford (sight unseen). Top notch dealership, plus vehicle showed up as described! Max Duffy further enhanc More

by Ryan King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Duffy
Oct 26, 2019 -

Audi Bedford responded

Congratulations on your recent purchase, Ryan. We are confident that you will enjoy your Macan. Max will receive your feedback and be grateful. Let us know if there is anything else that we can do for you. Have a great day.

October 24, 2019

Excellent service All the years that I have been coming there, since FRED Baker, I have enjoyed the excellent service. Hopefully this will continue for many years to c More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 24, 2019 -

Audi Bedford responded

Thank you for the amazing review and we look forward to working with you again, Keith!

October 24, 2019

nice Place, not sufficient pickup service Made appointment 10 days out and couldn’t get a pickup; had to go and sit. Very nice place and reasonable time, but insufficient capacity on pickups More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony?
Oct 24, 2019 -

Audi Bedford responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that you find our dealership to be pleasant and reasonable, I am concerned to learn that you were disappointed with the availability of our loaner vehicles. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at gmccarley@penskeautomotive.com. ​ ​Best, ​George McCarley General Manager Audi Bedford

October 20, 2019

Quick Servicing for 55k miles The 55k miles servicing for my s5 was estimated to take 4 hours, but it ended up being 3 hours. Everyone was very nice there. More

by Aries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Gill
Oct 21, 2019 -

Audi Bedford responded

We try to be as efficient as possible, Aries. Thank you for your business and recognition.

August 26, 2018

Great car buying experience. We purchased two Audi’s from Zack Adams today and he was a pleasure to do business with as were the General Manager and Finance Manager. Feeling like More

by Sophiamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Adams
August 22, 2018

Avoid this dealer and their salesman, Jim Cameron Avoid this dealer. We negotiated a price on a used car and when drawing up the paperwork they added a $250 "documentary fee". I explicitly asked wha More

by btarb24
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Cameron
June 15, 2018

worst service This dealer doesn't care their customer. The only reason they exist is to rip you off. Stop shopping there if you have any other choices. More

by Audi Sucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ccf
...
16
...