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Audi Bedford

Cleveland, OH

4.9
191 Reviews

19400 Rockside Road

Cleveland, OH

44125

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191 Reviews of Audi Bedford

February 16, 2020

Very nice people who work there. They are very personable and care about the customer. Anthony the service advisor explained what services I would receive for my car. He answered my questions and concerns. A More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida, Sean Weaver
Feb 17, 2020 -

Audi Bedford responded

Tracy, Thank you for taking the time to share your excellent experience with Sean, and Anthony! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 15, 2020

Audi of Bedford really went the extra mile to help make my service experience as smooth as possible. They were excellent at communicating with me and explaining the work that needed to be completed. Audi o More

by thegehrleins
Recommend Dealer
Yes
Employees Worked With
Todd Simmons and Jason Weaver, Sean Weaver
Feb 16, 2020 -

Audi Bedford responded

Hello, Thank you so much for taking the time to share your great feedback in regards to your service experience. If there is anything else we can do to assist you, please do not hesitate to reach out and let us know directly. Our team is always happy to help! We appreciate the recommendation!

February 13, 2020

Shelby was great She was professional efficient and very helpfull. This is the second time I had the pleasure of BB having Shelby take care of me. I needed my tires checked. She gave me a loaner which More

by Rhanycz14
Recommend Dealer
Yes
Employees Worked With
Shelby
Feb 14, 2020 -

Audi Bedford responded

We are thrilled that Shelby could make such an impression on you. Thank you for allowing us to keep your vehicle in a safe condition. We hope that you will consider us for all of your future needs. Have a great day and visit again soon.

November 15, 2019

Maintenance visit Maintenance was done in timely manner. Service rep (Todd) was friendly and knowledgeable. I was treated as a valued customer. I have always had a good More

by Zoom16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Simmons
Nov 15, 2019 -

Audi Bedford responded

Thanks for sharing your review! It's great to hear that our service center took such great care of you. We'll let Todd know to keep up the excellent work. We appreciate your business and hope to see you again!

November 11, 2019

This was my first time I had my Audi serviced. I came in for an oil change and inspection. Stephanie Talbot was very nice & knowledgeable! More

by Chicky
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Nov 11, 2019 -

Audi Bedford responded

Thank you for the five stars! We are so glad to see that Stephanie made such a positive impression on you. We look forward to working with you again!

November 07, 2019

Audi Bedford is a beautiful state-of-the-art facility that welcomes visitors and portrays the Audi culture. I had a wonderful experience trading in my former A6 and purchasing my new A6. Derek did an aw More

by Dana McLaughlin
Recommend Dealer
Yes
Employees Worked With
Derek Pickle, Sean Weaver
Nov 07, 2019 -

Audi Bedford responded

Congratulations on your new A6, Dana. Thank you for your business. Derek will appreciate your feedback. Be sure to inform us of any questions or future needs.

November 07, 2019

I have purchased 6-7 AUDI s from them and have always been pleased with the service. I know I will be back in about three years for another. Thanks More

by ChrisBeem
Recommend Dealer
Yes
Employees Worked With
Jeffrey Reuss
Nov 07, 2019 -

Audi Bedford responded

Chris, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Jeffrey will be glad to assist, as always!

November 04, 2019

Pleasure to work with, great service from Becky!! She was very professional, found us exactly what we were looking for. Will definitely call her for our next vehicle. More

by Ubiewan
Recommend Dealer
Yes
Employees Worked With
Becky Algeri
Nov 04, 2019 -

Audi Bedford responded

Thank you for the great review! It was our pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

November 03, 2019

Very polite and professional. No pressure at all. Did not have the exact vehicle we needed, but they did not hesitate to go get it. More

by Mike Tur
Recommend Dealer
Yes
Employees Worked With
Andy Marson, Dalton, Sean Weaver
Nov 03, 2019 -

Audi Bedford responded

Thank you for the great review, Mike. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 02, 2019

New faces, same great service! Sad to see John Scott moving on, but my wife and I never fault someone for advancing to a higher position. Shelby Gill, a new face, was awesome! She i More

by Jonny P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Gill
Nov 03, 2019 -

Audi Bedford responded

Thank you for the great review, Jonny. We are happy to know that you enjoyed the services that Shelby provided. Let us know if there is anything else we can help you with. We look forward to your next visit.

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