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Audi Bedford
Cleveland, OH
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216 Reviews of Audi Bedford
I went in to have a recall taken care of, and my mileage was close to the 30,000 mileage check up, so my service technician suggested that they take care of everything while I was there so I didn’t have to was close to the 30,000 mileage check up, so my service technician suggested that they take care of everything while I was there so I didn’t have to make a second trip in. I was so pleased, and the service was excellent! More
I came to the Audi dealer for my 45000 check-up..and the mechanic found that my tires were very bad. So i got 4 new tires. It took a long time, but I am very happy with my tires! Everyone there was just ver mechanic found that my tires were very bad. So i got 4 new tires. It took a long time, but I am very happy with my tires! Everyone there was just very nice and accomodating. More
Audi service communicated very well setting up my appt. and explained the service that would be completed and the time needed to complete the service. They were very pleasant and kept me informed on the st and explained the service that would be completed and the time needed to complete the service. They were very pleasant and kept me informed on the status of the service work. All was completed in a timely manner and completed in a professional manner. More
I really feel like family every time I visit this dealership, Rodney Brown and Todd Simmons are very professional and so personable, I think this place is amazing and I would recommend them to everyo dealership, Rodney Brown and Todd Simmons are very professional and so personable, I think this place is amazing and I would recommend them to everyone More
My experience when I took my car in for warranty repairs was exceptional. I got checked in and had a loaner car within 10-15 minutes and was on my way. Now, when I first scheduled an appointment a few wee was exceptional. I got checked in and had a loaner car within 10-15 minutes and was on my way. Now, when I first scheduled an appointment a few weeks prior, I arrived and they inspected the car and told me they had to order the part which was not a problem but I never got a call that the part was in. I called after a couple weeks to follow up and it had come in during the time. More
Very nice people who work there. They are very personable and care about the customer. Anthony the service advisor explained what services I would receive for my car. He answered my questions and concerns. A and care about the customer. Anthony the service advisor explained what services I would receive for my car. He answered my questions and concerns. All in all I was very satisfied with my service. More
Audi of Bedford really went the extra mile to help make my service experience as smooth as possible. They were excellent at communicating with me and explaining the work that needed to be completed. Audi o my service experience as smooth as possible. They were excellent at communicating with me and explaining the work that needed to be completed. Audi of Bedford has an excellent service center and I would recommend it to anyone. More
Shelby was great She was professional efficient and very helpfull. This is the second time I had the pleasure of BB having Shelby take care of me. I needed my tires checked. She gave me a loaner which very helpfull. This is the second time I had the pleasure of BB having Shelby take care of me. I needed my tires checked. She gave me a loaner which allowed me to return to work. She is the only one who offered me a loaner. Every other time I was at the service dept I had to wait. She was great More
Maintenance visit Maintenance was done in timely manner. Service rep (Todd) was friendly and knowledgeable. I was treated as a valued customer. I have always had a good Maintenance was done in timely manner. Service rep (Todd) was friendly and knowledgeable. I was treated as a valued customer. I have always had a good experience with Audi of Bedford. More