Audi Bedford
Cleveland, OH
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191 Reviews of Audi Bedford
Christian is an awesome salesman, very knowledgeable. Not pushy at all, not your typical salesman. He really took the time to help me figure out what I truly was looking for. pushy at all, not your typical salesman. He really took the time to help me figure out what I truly was looking for. More
.I have leased 4 new Audi cars from this dealership over the past 9 years. I always service my cars there also. This past Friday, I had the 10,000 mile service along with the recall kit scheduled a month in the past 9 years. I always service my cars there also. This past Friday, I had the 10,000 mile service along with the recall kit scheduled a month in advance. My car was picked up at my home and a loaner car was dropped off as requested. Never in all of the years of utilizing this dealership for service has the service been as terrible. The person who dropped my car off failed to place a paper covering on my seat prior to getting in the car. He returned my car unvacummed and dirty. My seat was not placed back to the original setting. I had to scramble to locate the radio station that was set prior to pickup. I was very disappointed that my car had not been vacuumed. It was the principle and a service I have come to expect with the expensive oil change. I will utilize another Audi dealership for service and leasing in the future. More
I had been working with my salesman over the phone for a few days. He sent me a video of the 2017 Mercedes-Benz GLS 450 GLS 450 4MATIC SUV that I planned to purchase. Sale's Price $28,900, total:$30,637 af few days. He sent me a video of the 2017 Mercedes-Benz GLS 450 GLS 450 4MATIC SUV that I planned to purchase. Sale's Price $28,900, total:$30,637 after fees and $26,637 financing. I told him I would be flying from Mississippi to get it using $4000 down payment and financing through my bank. He asked for a no return deposit. I told him a relative in Cleveland will view the car for me the next day then we could move forward on the deal. He emailed at 9:25am, saying that the car was sold from a (am appointment. He had my phone number, he should have called me at 9am or 9:25. Wow! I called him later and that's when he told me that it was sold on the spot from a walk-in. STRANGE!!!!! The car is still listed on their site and all others. Oh well, God is good any way. More
First time purchasing from this dealer and the experience was great. Michael Hulgin was easy to work with, honest and transparent. Highly recommend the Audi Bedford team. was great. Michael Hulgin was easy to work with, honest and transparent. Highly recommend the Audi Bedford team. More
Great buying experience. Becky Algeri was very easy to work with and provided great communication throughout the process. Showroom was COVID-19 ready easy concerns. Very happy! work with and provided great communication throughout the process. Showroom was COVID-19 ready easy concerns. Very happy! More
Excellent they were perfect in time friendly good job could not have been better great customer service always professional consistently helpful and reliable can count on good service could not have been better great customer service always professional consistently helpful and reliable can count on good service More
I highly recommend Audi Bedford. Very professional staff. Anthony Ravida in Service takes pride in his job with excellent attention to detail. I couldn’t be more pleased. Anthony Ravida in Service takes pride in his job with excellent attention to detail. I couldn’t be more pleased. More
I received prompt courteous service as always! My car was cleaned and serviced at the thirty thousand mile mark and the work was really well done. was cleaned and serviced at the thirty thousand mile mark and the work was really well done. More