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Audi Bedford

Cleveland, OH

4.9
191 Reviews

19400 Rockside Road

Cleveland, OH

44125

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191 Reviews of Audi Bedford

November 01, 2021

Christian is an awesome salesman, very knowledgeable. Not pushy at all, not your typical salesman. He really took the time to help me figure out what I truly was looking for. More

by mugs_00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Collier, Sean Weaver
Nov 01, 2021 -

Audi Bedford responded

Hi there, This is exactly what we like to hear, that our Sales Department were knowledgeable and allowed you the opportunity to make the best decision. We hope that you enjoy your purchase and at Audi Bedford we appreciate your business. Don't hesitate to reach out if there is anything else we can do.

October 30, 2021

Audi believes in good customer service. Serviced cars are washed & vacuumed prior to owner given the keys More

by sherigl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida
Oct 31, 2021 -

Audi Bedford responded

We appreciate your feedback! We want all our customers to feel this way when leaving Audi Bedford!

July 31, 2021

.I have leased 4 new Audi cars from this dealership over the past 9 years. I always service my cars there also. This past Friday, I had the 10,000 mile service along with the recall kit scheduled a month in More

by Theresa Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Weaver
Aug 01, 2021 -

Audi Bedford responded

Theresa, I would like to speak with you regarding your recent service experience and the condition of your vehicle upon return. We pride ourselves on the high-quality standards we maintain here at Audi Bedford and we hope to address your feedback. Could you please email your preferred contact information to me at gmccarley@penskeautomotive.com? Thank you, George McCarley General Manager Audi Bedford

March 17, 2021

I had been working with my salesman over the phone for a few days. He sent me a video of the 2017 Mercedes-Benz GLS 450 GLS 450 4MATIC SUV that I planned to purchase. Sale's Price $28,900, total:$30,637 af More

by Len
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek
Mar 18, 2021 -

Audi Bedford responded

Len, I appreciate your feedback regarding your sales experience. Given the opportunity, I would like to speak with you about your experience. Please email me at gmccarley@penskeautomotive.com. Thank you, George McCarley General Manager Audi Bedford

September 29, 2020

First time purchasing from this dealer and the experience was great. Michael Hulgin was easy to work with, honest and transparent. Highly recommend the Audi Bedford team. More

by andrew.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hulgin , Sean Weaver
September 29, 2020

Great buying experience. Becky Algeri was very easy to work with and provided great communication throughout the process. Showroom was COVID-19 ready easy concerns. Very happy! More

by sgolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Algeri
September 25, 2020

Excellent they were perfect in time friendly good job could not have been better great customer service always professional consistently helpful and reliable can count on good service More

by Jody Wainer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
September 24, 2020

I highly recommend Audi Bedford. Very professional staff. Anthony Ravida in Service takes pride in his job with excellent attention to detail. I couldn’t be more pleased. More

by cdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida, Sean Weaver
September 23, 2020

I received prompt courteous service as always! My car was cleaned and serviced at the thirty thousand mile mark and the work was really well done. More

by AttorneyJeffD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
September 21, 2020

I have been purchasing new Audi’s from this dealership going on 20 years. Top notch and very professional. My salesman Andy is the best. More

by Vinstwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 22, 2020 -

Audi Bedford responded

Thank you for the positive feedback! We are truly delighted to know that you are a loyal customer and to know that our team was professional and top-notch, especially Andy. We hope to see you again soon!

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