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Audi Bedford

Cleveland, OH

4.9
191 Reviews

19400 Rockside Road

Cleveland, OH

44125

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191 Reviews of Audi Bedford

December 11, 2021

They are very customer oriented, friendly and they spend as much time as you need to make sure you are completely satisfied. More

by Rvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Steve,Becky
Dec 12, 2021 -

Audi Bedford responded

Thank you for sharing your wonderful review of us here at Audi Bedford. We are so pleased to read that you had a great experience. We truly value your business.

December 09, 2021

Excellent experience. I have been a customer of Audi of Bedford for over 20 years, this dealership delivers a consistent high level of service, managed by skilled professionals. The work on my car was comp More

by S4-biturbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 09, 2021 -

Audi Bedford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Bedford! Thank you again for choosing us, and we hope to see you again soon!

December 08, 2021

The drop off and pick up were easy. I was able to sign off for all the work, view a video, and pay online so that pickup was just getting the key. More

by B. D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Boggs
Dec 09, 2021 -

Audi Bedford responded

Hi there, We strive to keep our customers updated and informed, so it is wonderful to know about your experience with our Service Department. Thank you for choosing Audi Bedford and know that we are always here should you need us.

December 06, 2021

Very good experience William woods did an excellent job communicating. I would recommend the dealership to someone looking to purchase a vehicle More

by Impell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William woods, Sean Weaver
Dec 06, 2021 -

Audi Bedford responded

Thanks so much for the positive rating and review! We had a great time working with you and we hope you have a great day!

December 06, 2021

Hassle free purchase from start to finish. We saw the vehicle on Sunday and had it purchased by Friday over a holiday week. Offered very fair prices for our trade ins as well. I highly recommend using A More

by Meesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Saad, Sean Weaver
Dec 06, 2021 -

Audi Bedford responded

Meesh, we truly appreciate your wonderful review about our Sales Team here at Audi Bedford. We strive to provide the best service possible for all our customers. We are pleased to learn that your trade-in went well.

December 03, 2021

I’ve been a customer since 2014. Audi Bedford is always timely and their service department does a great job! More

by Jmcjunkins08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida
Dec 04, 2021 -

Audi Bedford responded

Thank you for sharing your wonderful review of us here at Audi Bedford. We thank you for being a loyal customer.

November 27, 2021

Everyone in sales and service are always enthusiastic, helpful and polite. Service is done on time, car is nicely washed when complete. More

by ericmsimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida, Sean Weaver
Nov 29, 2021 -

Audi Bedford responded

Eric, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 27, 2021

Brand new vehicle, tires out of balance causing vibration. The dealer close (Middleburg Heights) to me told me they rebalanced them and sent me home. But it would still vibrate. Two weeks later I s More

by Radu OH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sweeny
Nov 29, 2021 -

Audi Bedford responded

Audi Bedford thanks you for the 5-stars and feedback. The team is glad your experience was honest and friendly. We look forward to future visits. Safe travels on the road ahead.

November 20, 2021

I just bought a certified used Audi from here. Don’t do it. They lied to me about the car being certified. The brakes were bad when I test drove it. I mentioned it to the shister sales man. He said it’s ok More

by harburn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department, sales, sales managers, service managers
Nov 21, 2021 -

Audi Bedford responded

Hello, I would like the opportunity to discuss any concerns you have regarding your vehicle. Please reach out to me immediately at gmccarley@penskeautomotive.com. Best regards, George McCarley General Manager Audi Bedford gmccarley@penskeautomotive.com

November 13, 2021

Easy service and thorough appointment. Anthony our service advisor was wonderful. This was our first experience at this dealer for service. We will be back. More

by Sv
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 14, 2021 -

Audi Bedford responded

Thank you for sharing your wonderful review of our Service Team here at Audi Bedford. We strive to provide the best service possible for our customers in a timely matter. We value your business.

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