
Atlantic Audi
West Islip, NY

451 Reviews of Atlantic Audi
Exceptional Service, a year after Exceptional Sales. I just wanted to drop a quick line about the excellent Service I recieved from Frank. I brought in my 2010 Audi A5, for a common issue with the key lo I just wanted to drop a quick line about the excellent Service I recieved from Frank. I brought in my 2010 Audi A5, for a common issue with the key lock not working correctly. From the time I called over the phone I was offered a loaner car. After speaking with Frank upon my arrival (Whom has always provided me with the utmost superb customer service), a few quick forms were filled out, and he pulled up in my loaner car (An audi A7, WOW!!!) I was impressed, and shocked at the same time. By the time my car was fixed, I had to fight to bring back the A7 (Impressive sales technique, as now My A5 feels inferior lol). Frank provided me with constent updates and made sure that everything was handled directly with my Insurance provider for costs.. Frank is Outstanding, and I am now on a mission to somehow afford upgrading to the A7 (Hey, Atlantic Audi, throw me a deal, lol) For this and more, I will drive past every other audi dealership, and drive an hour away to get to Atlantic Audi for any of my needs on my beautiful car!!!!! More
WOULD NEVER DO BUSINESS WITH ATLANTIC AUTO GROUP AGAIN Absolute worse worse car buying experience they are known for their rip off extended warranty's i have a law suit and a case filed against them with t Absolute worse worse car buying experience they are known for their rip off extended warranty's i have a law suit and a case filed against them with the nys attorney general office stay far away from any of the Atlantic Auto group stores. NO ONE LOVES THESE DEALERSHIPS THAT BOUGHT THERE DO YOUR RESEARCH More
new truck purchase Great experience. Any question I had, they had a helpful answer for me asap. It was a very friendly and easy process. I would recommend this dealershi Great experience. Any question I had, they had a helpful answer for me asap. It was a very friendly and easy process. I would recommend this dealership to all my friends and family. More
Great car-buying experience I had a terrific experience with a salesman, Michael Abu, at Atlantic Audi. I took delivery of my 2015 Q5 this past weekend, and dealt with Michael c I had a terrific experience with a salesman, Michael Abu, at Atlantic Audi. I took delivery of my 2015 Q5 this past weekend, and dealt with Michael consistently over the two month period it took to get the car from Germany. He called to keep us informed of the status throughout the entire period, and was so friendly and helpful. He was a pleasure to deal with, and I would highly recommend him to family and friends. More
Great service lead me to buy another new car here I purchased my A4 convertible in 2007 from a different location and their service department was so bad, I switched to Atlantic Audi. The entire serv I purchased my A4 convertible in 2007 from a different location and their service department was so bad, I switched to Atlantic Audi. The entire service staff (main contact is John) is friendly, accommodating and honest about repairs needed. Often telling me a certain repair item could be handled at a later date instead of immediately. When it came time to buy my next car, I stayed loyal to the group that kept me happy over the past 5 years. I was introduced to Flavio (sales associate) who made the experience so pleasurable and so different than a typical "used car salesman" approach. Even when it came to the "extras" discussion with Omar, it remained a no pressure conversation with great suggestions given to me. The Audi brand speaks for itself, but not all locations are the same. Atlantic Audi does it right - making the customer feel special. More
What a Pleasure!!! I have to say, Brian Paige and his staff are true professionals. I have know Brian for many years and continue to be a loyal customer because he simp I have to say, Brian Paige and his staff are true professionals. I have know Brian for many years and continue to be a loyal customer because he simply treats me right. I recently took delivery on a 2015 A6 and have to say my experience was once again nothing short of spectacular. The entire staff treated us as if we were family. They were courteous, knowledgeable, and accommodating. If you are in the market for a new Audi I highly recommend you stop by Atlantic Audi and meet with Brian and his staff- they will be sure to cater to all of your needs! More
Great service My service experience with Atlantic Audi was perfect. Quick processing, loaner car ready, servicing on time and my car came back clean on the inside My service experience with Atlantic Audi was perfect. Quick processing, loaner car ready, servicing on time and my car came back clean on the inside and washed on the outside. More
Would not recommend this dealership Sales and Service Dept are beyond incompetent. Sales dept lost my window sticker and put the wrong color on my bill of sale so when I received my titl Sales and Service Dept are beyond incompetent. Sales dept lost my window sticker and put the wrong color on my bill of sale so when I received my title it was the wrong color. They also failed to send a copy of the bill of sale and window sticker to my insurance which almost caused my insurance company to drop my full coverage. As for service, they scratched one of my wheels while repairing a slow leak in my tire. Then as they were repairing the first wheel they scratched, a second tire repair was needed which resulting in another scratched wheel. They then had to refinish two of my wheels because of the damage they caused which is now peeling because it was not refinished properly. So now I am left with a wheel that was damaged by the dealership, was already repaired once, but has the finish peeling off, and a dealership that is unwilling to rectify the situation. Not to mention my vehicle is only 4 months old. More
Amazing experience with Mike Abu!! I came to Atlantic Audi in search of an infiniti g37 after having a recent accident with my previous vehicle. I was very fortunate enough to work with I came to Atlantic Audi in search of an infiniti g37 after having a recent accident with my previous vehicle. I was very fortunate enough to work with Mike Abu. Mike was EXTREMELY professional and patient throughout the whole experience, it was almost too good to be true!! Mike and the Atlantic team worked with me in getting the best price for my dream car. This dealership changed my father's and my perception of the car buying experience Overall I am very pleased with the service I received at Atlantic Audi and I would most defiantly be recommending my friends and family to Mike and Omar! More
Great experience I recently traded in my current Audi Q5 lease and went with a new Q5 lease. Working with this dealer was very easy and their pricing was extremely com I recently traded in my current Audi Q5 lease and went with a new Q5 lease. Working with this dealer was very easy and their pricing was extremely competitive and did not require me to haggle like some other dealers I was working with. In the end I appreciated their up front offer and no surprises during my transaction. Adnan and Omar made the purchase a great experience and I will be coming back for my next vehicle as well as switching to them for my servicing needs. More