Back

Aschenbach Ford - Service Center

Wytheville, VA

4.5
53 Reviews

53 Reviews of Aschenbach Ford - Service Center

Sort by
August 04, 2024

Fixed it right the first time happy to have my F250 back and ready to be used More

by PATTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Aschenbach Ford responded

Thank you so much for your wonderful review! We’re thrilled to hear that we were able to get your F250 fixed right the first time. Your satisfaction is our priority at Aschenbach Ford, and we look forward to assisting you again in the future. Enjoy your ride! Sincerely, The Aschenbach Ford Team

June 28, 2024

I like the water. It’s always cold. Know where to find the refrigerator. They don’t have imported water just some local stuff z More

by ryoungclwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Jul 01, 2024 -

Aschenbach Ford responded

Thank you for choosing Aschenbach Ford for your vehicle needs. We appreciate your feedback about the water in the waiting room. If you have any further questions or require assistance, please do not hesitate to reach out to us directly. We look forward to the opportunity to serve you again. Sincerely, The Aschenbach Ford Team

June 10, 2024

Service was good and a overall good experience I will definitely be back when I need something w More

by VTHOKIENTAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Aschenbach Ford responded

Thank you for your positive review of Aschenbach Ford! We're pleased to hear that you had a good experience with our service. We look forward to welcoming you back when you need anything in the future. Feel free to reach out to us directly if you require any assistance. Sincerely, The Aschenbach Ford Team

June 03, 2024

Carol is the one reason I bring my cars there. Honest, reliable and friendly. Pricing is always higher but I can handle that if folks like Carol are offering the customer service. More

by TREY_E_SMITH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Aschenbach Ford responded

Thank you for sharing your positive experience at Aschenbach Ford, Trey. We're thrilled to hear that Carol's service has been excellent for you. We always aim to provide honest, reliable, and friendly service to all our customers. We appreciate your loyalty and look forward to welcoming you back for your future automotive needs. Sincerely, The Aschenbach Ford Team

June 03, 2024

Aschenbach Ford’s service department was very nice and allowed me to make an appointment on the day I needed and the time I wanted. They took my car back just as soon as I got there. They did an oil chan More

by slbekb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Aschenbach Ford responded

Thank you for sharing your positive experience with Aschenbach Ford's service department! We are thrilled to hear that we could accommodate your appointment and complete the services you needed efficiently. We appreciate your business and look forward to assisting you in the future. See you next time! Sincerely, The Aschenbach Ford Team

May 21, 2024

THERE WAS A FACTORY RECALL. MY APPOINTMENT WAS AT 2:00. I WAS EARLY THEY FIXED THE RECALL AND I WAS GONE BY 2:00. More

by dannyboy2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Aschenbach Ford responded

Thank you for sharing your positive experience! We're glad we could efficiently take care of the factory recall for you. We appreciate your business and hope to see you again at Aschenbach Ford. Sincerely, The Aschenbach Ford Team

May 20, 2024

Took truck in on time for service and finished quickly. Also did outstanding recall in a timely manner. More

by fdbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Aschenbach Ford responded

Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with our service team at Aschenbach Ford. We aim to provide efficient and outstanding service for all our customers. Please visit us again for any future automotive needs or share your experience with others. Drive safely! Sincerely, The Aschenbach Ford Team

May 18, 2024

Terri and body shop and service dept are beyond wonderful. True asset to the community More

by BIKINGBECKYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Aschenbach Ford responded

We are thrilled to hear that Terri, our body shop, and service department went above and beyond for you. Your kind words mean a lot to us at Aschenbach Ford. We appreciate your support and look forward to serving you again in the future. Sincerely, The Aschenbach Ford Team

May 17, 2024

Very friendly. We were out of state and needed an oil change. They were considerate and made sure the car was done in a timely manner. More

by GAILPD1964
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Aschenbach Ford responded

Thank you for sharing your positive experience with Aschenbach Ford! We are glad to hear that our team was friendly and considerate during your out-of-state visit for an oil change. We always strive to provide efficient service for our customers. We look forward to welcoming you back in the future! Sincerely, The Aschenbach Ford Team

May 11, 2024

Thorough, prompt, professional service while I waited in a comfortable area. Obviously, corporate expectations for employee relationships with customers are clear and well implemented. More

by PAULPHILLIPS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Aschenbach Ford responded

Thank you for your kind words! We strive to provide exceptional service to all our customers at Aschenbach Ford. We're delighted to hear that your experience reflected our commitment to professionalism and customer satisfaction. Sincerely, The Aschenbach Ford Team

1
...