Armory Chrysler Jeep Dodge Ram FIAT of Albany

Best service I have received at a dealership in a long time. I would recommend to my friends and family time. I would recommend to my friends and family More

I gave a detailed explanation of my car’s problems to the person making the appointment and explained that it takes me an hour to drive to the appointment. When I arrived for the appointment I discovered th person making the appointment and explained that it takes me an hour to drive to the appointment. When I arrived for the appointment I discovered that none of my information had been given to the service people and I had to reschedule. This was after waiting a month for the original appointment. The lack of communication was very disappointing. More

Paul was amazing. However, my car was only two weeks old and it broke down on the Northway with my two grandchildren in the car. You can only imagine my anxiety level. However, my car was only two weeks old and it broke down on the Northway with my two grandchildren in the car. You can only imagine my anxiety level. Honestly I think I should get some kind of compensation! More

Dropped my truck off on the 21 and it’s still in the shop.Nobody answers the phone .Waiting on my extended warranty to get approved shop.Nobody answers the phone .Waiting on my extended warranty to get approved More

The service department will s top notch. Marlon is always very helpful and accommodating. Vehicle was taken care of in a timely fashion. Will go back again Marlon is always very helpful and accommodating. Vehicle was taken care of in a timely fashion. Will go back again More

Always have a great service experience, from the advisors on the desk to the techs in the shop on the desk to the techs in the shop More

You have had my car for 29 days now! ! 29 Days! It’s unreal and 100% frustrating! ! 29 Days! It’s unreal and 100% frustrating! More

This visit was for annual checkup, oil change, tire rotation and NYS Inspection. The wait was longer than usual. However I checked on this with Marlon who assured us that our vehicle was being proces rotation and NYS Inspection. The wait was longer than usual. However I checked on this with Marlon who assured us that our vehicle was being processed and would soon be ready. He apologized for the wait. The waiting area is pleasant and staff is always friendly. We appreciate this dealership and are long time customers. More

Very difficult to speak with an actual person to get help in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. More

Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! warranty issue they have not fixed over a year ago! More