Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

Directions

By Type

1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

November 01, 2024

It is modern has alk the new technologies and the attitude of every body Very riendliness is impressive recommended with out any reservations More

by guvenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker, Lisa Stewart
Report | Print
Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the positive review! We're delighted to hear that our modern facilities and friendly team at Armory CDJR of Albany left such a positive impression. We appreciate your recommendation and look forward to your next visit!

November 01, 2024

Paul was amazing. However, my car was only two weeks old and it broke down on the Northway with my two grandchildren in the car. You can only imagine my anxiety level. More

by MGOOGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Report | Print
Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for sharing your experience with us. I'm glad to hear Paul provided amazing service, but I'm very sorry about the issue with your car and the anxiety to felt. Please reach out directly so we can discuss this further and find a resolution that works for you! Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 01, 2024

Best service I have received at a dealership in a long time. I would recommend to my friends and family More

by ben@542loan.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Report | Print
Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Wow, thank you for the great feedback! We're glad to hear that your experience with us was top-notch. We appreciate your recommendation and look forward to serving you again in the future at Armory CDJR of Albany.

October 31, 2024

The service department will s top notch. Marlon is always very helpful and accommodating. Vehicle was taken care of in a timely fashion. Will go back again More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
Report | Print
Oct 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Wow, top notch! Thank you so much, Mike, for sharing such a wonderful compliment. Marlon and the team are here for you at Armory CDJR of Albany if you need anything else at all!

October 31, 2024

My repairs were complicated but the staff at the armory made it very easy .A+ More

by roey37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Oct 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the A+, Roey! We look forward to providing you with more A+ experiences at Armory CDJR of Albany in the future!

October 31, 2024

Dropped my truck off on the 21 and it’s still in the shop.Nobody answers the phone .Waiting on my extended warranty to get approved More

by PITT7849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Oct 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm very sorry to hear about the delay with your truck and the difficulty in reaching us. We strive for timely service and clear communication, so it's concerning to learn this hasn't been your experience. Please reach out directly when you have a moment. I'm here to help resolve any issues as quickly as possible. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 31, 2024

Always have a great service experience, from the advisors on the desk to the techs in the shop More

by cramer.jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala, Marlon Hardie
Report | Print
Oct 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We appreciate your feedback! Thank you for choosing Armory CDJR of Albany, and we look forward to serving you again!

October 30, 2024

You have had my car for 29 days now! ! 29 Days! It’s unreal and 100% frustrating! More

by Kbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics
Report | Print
Oct 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I understand how frustrating this experience has been for you, and I apologize for the delay. Extended service times are never our intention. I’d be happy to connect with you directly to provide an update and discuss any additional ways I can assist during this time. Please contact me at craigcolangelo@armoryauto.com. Thank you, Craig Colangelo Service Manager

October 29, 2024

This visit was for annual checkup, oil change, tire rotation and NYS Inspection. The wait was longer than usual. However I checked on this with Marlon who assured us that our vehicle was being proces More

by SHARONMASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon - Service
Report | Print
Oct 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Sharon! Thank you for your patience and understanding during your visit. We're glad Marlon could assist and that our team made the wait more comfortable. We appreciate having you as a long-time customer at Armory CDJR of Albany and look forward to serving you for many years to come!

October 28, 2024

Very difficult to speak with an actual person to get help in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. More

by lmcgowan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cait
Report | Print
Oct 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about the challenges you faced with our service area and insurance coverage. We strive for clear communication, so it's concerning that this wasn't your experience. Please reach out if you'd like us to address any unresolved issues or questions directly. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

1
...
6
7
8
...
113