Armory Chrysler Jeep Dodge Ram FIAT of Albany

Always have a great service experience, from the advisors on the desk to the techs in the shop on the desk to the techs in the shop More

You have had my car for 29 days now! ! 29 Days! It’s unreal and 100% frustrating! ! 29 Days! It’s unreal and 100% frustrating! More

This visit was for annual checkup, oil change, tire rotation and NYS Inspection. The wait was longer than usual. However I checked on this with Marlon who assured us that our vehicle was being proces rotation and NYS Inspection. The wait was longer than usual. However I checked on this with Marlon who assured us that our vehicle was being processed and would soon be ready. He apologized for the wait. The waiting area is pleasant and staff is always friendly. We appreciate this dealership and are long time customers. More

Very difficult to speak with an actual person to get help in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. in the service area. Fees and charges not well explained up front. Extra insurance purchased didn't cover costs of repairs. More

Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! warranty issue they have not fixed over a year ago! More

This is the place with good people. Friendly and reliable. What more can you want? Friendly and reliable. What more can you want? More

It seems like there is less people working the service area than in the past. But I did appreciate the ones that are there. The men and women are knowledgeable. Just seem like there is fewer. I was ve area than in the past. But I did appreciate the ones that are there. The men and women are knowledgeable. Just seem like there is fewer. I was very happy with the time it took to replace my battery. When it quit on me. Since I didn’t have an appointment. I also was appreciate with the service that drove me home that day. The fact that I didn’t have to call a family member to pick me up was very nice. More

Marlon, service manager, did an excellent job coordinating the repairs for my vehicle, was very understanding and went above and beyond to get the job done coordinating the repairs for my vehicle, was very understanding and went above and beyond to get the job done More

I would definitely buy another vehicle from this dealership. The sales staff is over the top and I do have to mention my sales representative Mr. Jerome Rucker.. He is a top notch asset to your comp dealership. The sales staff is over the top and I do have to mention my sales representative Mr. Jerome Rucker.. He is a top notch asset to your company. More

It is impossible to speak to an agent to set up a service appointment. This happened time after time. So when it came time for a new truck, I went with another dealership. When I bought my truck in 2019, my appointment. This happened time after time. So when it came time for a new truck, I went with another dealership. When I bought my truck in 2019, my wife and daughter also bought their jeeps. The salesman was great but with each vehicle, the service department got worse. Five years later NONE of us drive Jeep or ram. More