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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

October 26, 2024

I had a inspection and was as usual very Everyone was oon top of their jobs . P More

by CHAPNWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car inspection
Report | Print
Oct 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We love hearing that! Thank you for the kind words. Feel free to reach out to us at Armory CDJR of Albany if you need anything else!

October 26, 2024

Very good to work with explains everything to you that their doing to your car More

by lisamstadler1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Carolyn Hendrickson, Dave Crist, Lisa Stewart
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Oct 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We appreciate you leaving us a review and look forward to welcoming you back to Armory CDJR of Albany!

October 25, 2024

Had an emergency situation while I was on the road. They had to order parts so I grabbed a rental and continued my trip. I picked up my vehicle on the way back. Would have given five stars if they had More

by BasenjiKate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Report | Print
Oct 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Kate, We appreciate your feedback and are glad to hear that our team at Armory CDJR of Albany could assist you during your trip. I apologize for the inconvenience regarding the loaner vehicle and will take this into consideration for future improvements. Please reach out if you need any further assistance. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 25, 2024

Always a fantastic experience at Armory! Paul Cassala was outstanding and so was the employee that did the actual work on my vehicle. Everyone is always friendly and they make sure everythin More

by ALEXIABRIWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala , Brian Walts
Report | Print
Oct 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing a fantastic review about your fantastic experience with us! We truly appreciate it and look forward to welcoming you back to Armory CDJR of Albany.

October 24, 2024

I have found Armory always very clean, very helpful and professional. Also, very friendly. Always a good experience. More

by KELLIEGAFFNEY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Report | Print
Oct 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your positive experience! We're pleased to hear that our team's professionalism and friendliness made a great impression. We look forward to welcoming you back to Armory CDJR Fiat of Albany in the future, Kellie!

October 24, 2024

My experience was amazing. I recommend getting a car from here, they are very professional!! More

by Saige Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
Oct 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We love hearing reviews like yours, Saige. Thank you for taking the time share feedback and recommending Armory CDJR of Albany. We look forward to doing business with you again!

October 24, 2024

No communication took over a month for repairs 13000. 00 repair jeep was still not fixed More

by Jwarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Comtois
Report | Print
Oct 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about your experience, and I completely understand your frustration. Communication and timely repairs are extremely important to us, and it's clear we fell short in your case. I'd like to personally look into this situation to ensure we address the issue with your vehicle and make things right. Please contact me directly so we can discuss how to move forward and resolve this for you. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 24, 2024

I was very pleased with the service repairs I requested. The master technician completely understood the issues I described to the service advisor. More

by edanedriscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and Jenn in Service
Report | Print
Oct 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's so great to hear that our service team met your expectations. Thank you for sharing your positive experience with us, and we look forward to serving you again at Armory CDJR of Albany!

October 24, 2024

I sat there for an hour and 45 minutes. They told me that I’ll put shaft seal and didn’t have one and I was sent away with a brand new truck still leaking from the transmission. More

by kerrywolf66
Workmanship
Recommend Dealer
No
Employees Worked With
Service , Billy Comtois, Lisa Stewart
Report | Print
Oct 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Kerry, I'm sorry to hear about your experience with the transmission issue. It's disappointing that we couldn't resolve it during your visit, and I apologize for any inconvenience this has caused. Please reach out so we can address this matter promptly and ensure everything is taken care of properly. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 23, 2024

Terrible communication. No call back. No t actually fixing or diagnosing the issue. Will not recommend. More

by MoparPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Stewart
Report | Print
Oct 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about the communication issues and lack of resolution with your vehicle. We strive for clear and effective service, so it's disappointing to know we fell short here. Please reach out at your convenience so we can address this matter directly. I’d appreciate the opportunity to make this right for you. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

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