Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany
Trying to charge us for the trunk not working when we just bought the car and been trying to Reach service and they don’t call you back . They should fix the trunk since we haven’t even Had the car a just bought the car and been trying to Reach service and they don’t call you back . They should fix the trunk since we haven’t even Had the car a month we will never buy a car from you people again. More
I use to love using Armory for all my service needs for my Jeep, recently the service department has gone down hill tremendously. I have been trying to speak to someone on the phone there for 3 weeks and c my Jeep, recently the service department has gone down hill tremendously. I have been trying to speak to someone on the phone there for 3 weeks and can’t get anyone to answer or call me back. They seem to no longer care about their loyal customers so I’m moving on and taking my business elsewhere. More
We tried for 4 weeks to get an appointment. We continued to call and never received a call back. The We continued to call and never received a call back. The More
The car was a good fit for me and I looked forward to trouble free driving for a while however the used car failed going up a hill in Vt in the mountains. While AAA customer service was problematic, when trouble free driving for a while however the used car failed going up a hill in Vt in the mountains. While AAA customer service was problematic, when I had the vehicle towed to Armory I arrived in a rental car with receipts for lodging, car rental and towing. I left with a check for my expenses and a loaner car of the same model. I returned the loaner a few days later and picked up my car which needed a fuel pump. They covered all costs with the warranty. The only criticism I have is their communications are terrible. Nobody answers a phone anymore. I didn’t receive regular updates and tried multiple ways of getting a hold of someone. I’m glad I showed up in person at the time the tow truck dropped off the car. They need to improve their ability to communicate with their customers. More
Great experience buying a car. Billy was great. No pressure. Very patient and informative. Great help getting the Jeep that every other dealership said was not possible to get. I h Billy was great. No pressure. Very patient and informative. Great help getting the Jeep that every other dealership said was not possible to get. I highly recommend Billy. He was so knowledgeable and kind and I cannot say enough good about my experience. I LOVE my new Jeep! More