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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

March 09, 2024

Liked it better when it was owned by the previous owner. I was good friends with the previous owner. More

by KEVAFD123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Brian Walts
Jul 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

March 08, 2024

Super easy everything is taken care of eveytime I come in Will tell everyone about it More

by Andymel64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul?
Jul 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

March 06, 2024

xxxx poor service when it comes to bringing vehicle in. Having to physically come into the dealership to schedule an appointment is unacceptable More

by PAULFOURNIER02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy Comtois, Billy Comtois
Jul 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Paul, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Armory Customer Relations Team

March 06, 2024

She was very friendly and on top of everything. She responded very quickly to text's. Picked up phone calls right away. More

by RAYNABRYANT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson, Carolyn Hendrickson
March 06, 2024

Paul was great, very accommodating and helpful. Your phone system is useless. A human never answers. I had to actually drive to the dealership two times to make two appointments. Your phone system More

by larshomeservices
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 15, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Unfortunately, we believe the nationwide software outage impacted your experience with us. We hope you will understand this is not specific to our location and affects dealerships nationwide. We apologize for any inconvenience this may have caused you and have included our contact information below. We hope you will allow us to assist with your appointment. Thank you, Armory Customer Relations Team (518) 704-6897

March 05, 2024

Very easy. In and out. Paul did a great job. Waiting area was clear with multiple places to plug in for electrical devices. More

by VJOHNMELVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, I think
Jul 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Paul here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

March 05, 2024

Dealership had a service bulletin on my brake problem but not a recall so I had to pay deductible. Otherwise Paul was great. Part was delayed in arrival and then broken when it got there and had to be reorde More

by jvarkony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

March 05, 2024

not pleased at all. this is the most expensive vehicle I've owned and one problem at another with it and haven't even had it a year More

by rocketb518
Recommend Dealer
No
Employees Worked With
Brian
Jul 11, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Armory Customer Relations Team

March 05, 2024

Respectful cool nice good environment Greetings easy to work with Upstanding Paul thats his name More

by Newton.l2015
Recommend Dealer
Yes
Employees Worked With
Dnt remember
Jul 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

March 05, 2024

Experience was great this is my second vehicle purchasing from Armory. My airbag sensor keeps going off, saying in the service appointment was made April 16 I drop the truck off. More

by LRCLARK75
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

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