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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

March 05, 2024

Absolutely amazing. Everyone was very nice The dealership was absolutely amazing. The cashier very sweet, girls at the desk very sweet, service director is amazing! More

by Anitadepta
Recommend Dealer
Yes
Employees Worked With
Paul cassala
Jul 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Anita, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

March 05, 2024

I bought a brand new Ram pro master from Lia but will never return to them at all Armory is my new Dealer More

by Ply170
Recommend Dealer
Yes
Employees Worked With
A girl she was great and very pleasant
Jul 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

March 05, 2024

No nonsense and knowledgeable. Everything made easy for a 1st time leaseer I would definitely recommend the dealership More

by BRODDERPIKE
Recommend Dealer
Yes
Employees Worked With
Jerome
Jul 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

March 05, 2024

Impressive! Most excellent! I wouldn't go anywhere else. I recommend them to everyone. Truly exceptional service. More

by BRITTANYMHANER
Recommend Dealer
Yes
Employees Worked With
5
Jul 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, Brittany, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

March 05, 2024

I called to get tires inflated, nobody called back to me Service department never responded to my message More

by chefmauro23
Recommend Dealer
No
Employees Worked With
Nobody, they never called me back
Jul 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to see if there is anything we can do to turn this around for you. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

March 05, 2024

Armory sucks with very inconsiderate people you have working there who take people situations into account sitting here with no vehicle cause engine is on back order and they don't have a loaner to give More

by codyprovanchie8079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car sales manager Jason, everyone there is very sucks with my situation, you guys sold me a lemon now I'm sitting here with no vehicle cause it needs a motor all in all armory sucks and I'll make sure to never send anyone there
Jul 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Cody, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Armory Customer Relations Team

March 05, 2024

Excellent That's what I have I am very busy He always goes above and beyond More

by JIMLYMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon
March 05, 2024

Great experience with Jerome plan on going back within a year to get a vehicle for my wife More

by n2jve
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Jul 11, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with Jerome and our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

March 05, 2024

Horrible service and was no help. They created my problem and refused to fix it unless I am charged for it. I was charged $3,000 for labor and $170 for some part. Next day the light t More

by sabrinacardenales
Recommend Dealer
No
Employees Worked With
The service Manager. I will never go back to armory
Jul 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

October 24, 2023

Firstly, the people I dealt with were nice and not pushy. If you showed any bit of hesitation, they remind you that it is okay to walk away. Financing, though, you can tell they want you to breeze through it More

by conlasch531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
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