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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

April 19, 2024

I’ve had nothing less than an exceptional experience here dealing with Brian for 6+ years leasing 3 different vehicles! More

by Jbenoit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

April 19, 2024

Marlon Hardie is a credit to Armory. He is friendly, helpful, and highly professional. Armory’s service is top notch in all respects. The entire staff is always pleasant and accommodatin More

by RCROSS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

April 19, 2024

The service staff is friendly, knowledgeable and courteous. They took care of the issues in a timely manner. More

by CBE.2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica.
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 19, 2024

Service was great. Repairs made promptly. Great communication from advisor all through the process. Well done! More

by johnmasker63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J in Service
Apr 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

John, It's great to hear that AJ and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 18, 2024

No issues dropped truck off service advisor was very polite inspection video was sent to me and a call was placed informing of a part that was ordered to hopefully resolve the water leak/moisture issue More

by RCKB505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
Apr 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

April 17, 2024

I don’t even know where to start. This used to be a great service center but over the last year or so it’s gotten terrible. I’ve had issues getting my oil changed, check engine light More

by ANTPLACE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Comtois
Apr 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

April 16, 2024

I tried to call there several times to make sure that I could have my recall work done at the same time as my other work but unfortunately, I never received a call back. While I was in the shop having my i More

by meb9rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Crist
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Dave, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

April 16, 2024

Everything was great however vehicle was sitting in the completed line for almost an hour before I got it More

by hunter3b1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hunter, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

April 16, 2024

Thankyou to Matthew and services department. .Good dealer to work with. Strongly recommended to any purchasers looking for vehicles More

by JANETCHU98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Janet, Thank you so much for your excellent review! We are so glad that Matthew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

April 16, 2024

Very friendly and accommodating. The associate reviewed my concerns and was helpful in solving them! More

by PEGGYHORNSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service department , Billy Comtois
Apr 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Peggy, Thank you for the kind words for our service department! We look forward to sharing your compliments with Billy and Ray. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

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