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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

April 13, 2024

Terrible service! Called 7 times in one day. No one called back. Needed shuttle but didn’t show up. Had to get a ride to go in person and they told me they couldn’ More

by Kbrunetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t deal with sales dept
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Apr 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Armory Customer Relations Team

April 11, 2024

Always handle the needs of jeep as well as family members vehicles in a timely, professional manner More

by uchdrjones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J
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Apr 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. AJ and our team appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 10, 2024

Carolyn was a great salesperson did everything right to make my experience a great one! More

by DOMENICATERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
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Apr 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Domenic, Here at Armory Chrysler Jeep Dodge Ram FIAT of Albany, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Carolyn, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Armory Customer Relations Team

April 09, 2024

Everybody was so friendly and were able to get my vehicle in and out. Communication was great highly recommend. More

by dschroeder1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Apr 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! Marlon and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

April 07, 2024

Exceptional service, and very good explanations on the processes to get me into my new vehicle. More

by DMNJ12345678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Crist
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Apr 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your wonderful review! We are thrilled that Dave had the opportunity to provide you with great service. We thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 06, 2024

Service department was great . . Mike made me feel completely comfortable. I would he willing to come back More

by warandturnerjr1583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I delt with Mike from service
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Apr 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to hear Mike provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

April 04, 2024

Staff was kind and helpful, was shown Great service, buying process was smooth, very nice (borat voice) More

by Ben.pecor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Sal
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Apr 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Ben, Here at Armory Chrysler Jeep Dodge Ram FIAT of Albany, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Matt and Sal, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Armory Customer Relations Team

April 03, 2024

I was happy with Paul. I was not happy to loose my steering with only 4,000 miles on the car. More

by jwalsh30
Recommend Dealer
Yes
Employees Worked With
Paul Casala
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Apr 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

April 02, 2024

I had a good experience from the moment I walked on the door everyone was professional and my service was completed in a timely manner More

by mrdrowne
Recommend Dealer
Yes
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Apr 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

April 02, 2024

The dealership is great. I won't go anywhere else for service. I will keep going to armory as long as Paul is there as he is so caring and knowledgeable. More

by MARTONEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul, he is fantastic
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Apr 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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