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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

August 22, 2024

Fast service great workers I will definitely be back when the next time I need service More

by Laquasia Brigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
Aug 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Laquasia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Aug 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the great review! We’re glad you enjoyed our fast service and friendly team. We appreciate you choosing Armory CDJR of Albany and look forward to your next visit, Laquasia!

August 22, 2024

You guys suck and just never call anyone back I had to beg for an appointment for a car that was under warranty. You only called back after I called the salesman I bought the car from. More

by CURRAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone else zero, Brian Walts, Lisa Stewart
Report | Print
Aug 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Curran, I apologize for the frustration you experienced trying to schedule an appointment. This is not the level of service we aim to provide, especially for warranty issues. Please reach out directly so I can personally address your concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

August 21, 2024

Knowledgeable staff, quality work at a fair price, quick service. Always a pleasure to do business More

by tylet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Casala, Billy Comtois
Report | Print
Aug 21, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

August 20, 2024

Sparkling clean, very accommodating,not overly cold acting,in fact they were helpful with their troubleshooting and putting my mind at ease. Thanks for the explanations and recommendations. More

by btashjian2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

August 19, 2024

Great service! Advisor and technician were super helpful and got my vehicle completed in a timely fashion. More

by ccolawbgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H and Paul,Marlon,Caitlyn,Ray
Report | Print
Aug 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the great feedback! We're glad to hear our advisor and technician provided timely service at Armory CDJR of Albany. We look forard to serving you again and safe travels!

August 19, 2024

I have to follow up to ensure parts came in and to schedule appointment. This only happens when someone answers the phone. More

by CASEYDS7NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
Report | Print
Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Casey, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

August 19, 2024

Every time I go I know I will receive great customer service and quality work done! More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Report | Print
Aug 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's wonderful to hear, Jonathan! At Armory CDJR of Albany, we strive to provide quality work for all of our guests, and we're glad we hit the mark for you. If you need anything else at all, feel free to give us a shout!

August 19, 2024

Very professional and prompt. I feel safe and well cared for. I highly recommend armory to my freinnds More

by APHILIPCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Report | Print
Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

August 19, 2024

They serviced my car in a timely manner. Came and spoke with me to let me know everything was good. More

by Craggscolleen18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala, Dave Crist
Report | Print
Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Colleen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

August 16, 2024

Took over a month to get a transmission replaced using a company extended service plan. Service department was nearly impossible to communicate with. When reaching them they were annoyed. Promises were ma More

by j.gallo74
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Aug 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

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