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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

August 19, 2024

I have to follow up to ensure parts came in and to schedule appointment. This only happens when someone answers the phone. More

by CASEYDS7NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
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Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Casey, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

August 19, 2024

Every time I go I know I will receive great customer service and quality work done! More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miller
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Aug 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's wonderful to hear, Jonathan! At Armory CDJR of Albany, we strive to provide quality work for all of our guests, and we're glad we hit the mark for you. If you need anything else at all, feel free to give us a shout!

August 19, 2024

Very professional and prompt. I feel safe and well cared for. I highly recommend armory to my freinnds More

by APHILIPCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Report | Print
Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

August 19, 2024

They serviced my car in a timely manner. Came and spoke with me to let me know everything was good. More

by Craggscolleen18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala, Dave Crist
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Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Colleen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

August 16, 2024

Took over a month to get a transmission replaced using a company extended service plan. Service department was nearly impossible to communicate with. When reaching them they were annoyed. Promises were ma More

by j.gallo74
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Aug 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

August 16, 2024

My salesman Brain Wats was great have no problem with him I am on my 5 vehicle with him More

by tankracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
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Aug 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

August 15, 2024

I love armory cause they are good an work with you. i definitely gotta say I would recommend anyone . More

by jlcwdc1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
Aug 15, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you very much for your positive review and recommendation! We appreciate you choosing Armory CDJR of Albany and look forward to serving you again. If you need anything else in the future, just give us a shout. Until next time, safe travels!

August 14, 2024

They are always very helpful and courteous and my car is always finished on time. More

by MARGITRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Report | Print
Aug 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Margit, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

August 14, 2024

They broke my windshield and tried to blame it on me which it wasn’t my fault but they still fixed it but I rise you if you go in there to get something fixed, take a picture of your vehicle before you More

by Indie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Rucker
Report | Print
Aug 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Indie, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

August 14, 2024

Marlon is 100% competent…. Which is why I have looked to the Armory dealership for repeated car purchases👍🏾👍🏾 More

by HESTERFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon is the recent service person encountered and he deserves top ranking!
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Aug 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlon and our team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

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