Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,125 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

Directions

By Type

1,125 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

August 26, 2024

My service team always takes care of me. I continue to return because I trust Paul Cassala, Bill Comtois, and Jesse Cramer More

by WINEWOLF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker, Billy Comtois, Lisa Stewart
Report | Print
Aug 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We'll pass along your compliments to Paul, Bill, and Jesse. We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

August 26, 2024

Paul was great even though I had to return the next day to make sure the fix was working. More

by joconnor840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Billy Comtois
Report | Print
Aug 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Paul at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

August 26, 2024

My New Jeep electrical problem check engine light goes on and brought it in for service but they could not figure it for 2 nights (8/8 & 8/9) they kept it and never gave me a loaner car as warranty states pl More

by johnny.lynd
Recommend Dealer
No
Employees Worked With
Bait & switch tactics used by Orginal sales rep and his sales manager after agreed upon price for trade in and purchase of new Jeep. After I agreed to take $7k for my trade in Jeep worth $13k and put more cash down to buy new Jeep was
Report | Print
Aug 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Johnny, I apologize for the inconvenience and frustration you've experienced with your Jeep's service. This is not the level of support we aim to provide our customers. I'd like to discuss this further and see how we can make things right. Please reach out at your earliest convenience. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

August 23, 2024

They are always great. Get me in and out and the car is always in tip top shape. More

by mmg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

August 23, 2024

Good service and caring reps at desk. My recall was ordered and installed free of charge and I got an oil change that was reasonable and included a 15 point checkup. More

by Edie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, Edie, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

August 23, 2024

Our salesman, Jason Rivers, and the financial manager were both excellent. It made our truck buying experience great with no stress. More

by MLIGHT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rivers
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

August 23, 2024

The sale was very relaxed. Brian added the personal touch that was refreshing. It was a very good representation for Armory. More

by urbsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are so glad that we had the opportunity to work with you, and that Brian and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Armory Customer Relations Team

August 23, 2024

First oil change never put the reminder sticker for next oil change, never cleared the oil change needed on screen, never noticed it was in kilometers instead of mileage. I realized after my second oil chan More

by SRINEHART232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul C
Report | Print
Aug 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

August 22, 2024

You guys suck and just never call anyone back I had to beg for an appointment for a car that was under warranty. You only called back after I called the salesman I bought the car from. More

by CURRAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone else zero, Brian Walts, Lisa Stewart
Report | Print
Aug 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Curran, I apologize for the frustration you experienced trying to schedule an appointment. This is not the level of service we aim to provide, especially for warranty issues. Please reach out directly so I can personally address your concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

August 22, 2024

Fast service great workers I will definitely be back when the next time I need service More

by Laquasia Brigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
Aug 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Laquasia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Aug 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the great review! We’re glad you enjoyed our fast service and friendly team. We appreciate you choosing Armory CDJR of Albany and look forward to your next visit, Laquasia!

1
...
23
24
25
...
113