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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

August 23, 2024

Good service and caring reps at desk. My recall was ordered and installed free of charge and I got an oil change that was reasonable and included a 15 point checkup. More

by Edie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, Edie, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

August 23, 2024

They are always great. Get me in and out and the car is always in tip top shape. More

by mmg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

August 23, 2024

Our salesman, Jason Rivers, and the financial manager were both excellent. It made our truck buying experience great with no stress. More

by MLIGHT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rivers
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

August 23, 2024

First oil change never put the reminder sticker for next oil change, never cleared the oil change needed on screen, never noticed it was in kilometers instead of mileage. I realized after my second oil chan More

by SRINEHART232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul C
Report | Print
Aug 27, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

August 23, 2024

The sale was very relaxed. Brian added the personal touch that was refreshing. It was a very good representation for Armory. More

by urbsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
Report | Print
Aug 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are so glad that we had the opportunity to work with you, and that Brian and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Armory Customer Relations Team

August 22, 2024

Fast service great workers I will definitely be back when the next time I need service More

by Laquasia Brigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
Aug 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Laquasia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Aug 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the great review! We’re glad you enjoyed our fast service and friendly team. We appreciate you choosing Armory CDJR of Albany and look forward to your next visit, Laquasia!

August 22, 2024

You guys suck and just never call anyone back I had to beg for an appointment for a car that was under warranty. You only called back after I called the salesman I bought the car from. More

by CURRAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone else zero, Brian Walts, Lisa Stewart
Report | Print
Aug 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Curran, I apologize for the frustration you experienced trying to schedule an appointment. This is not the level of service we aim to provide, especially for warranty issues. Please reach out directly so I can personally address your concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

August 21, 2024

Knowledgeable staff, quality work at a fair price, quick service. Always a pleasure to do business More

by tylet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Casala, Billy Comtois
Report | Print
Aug 21, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

August 20, 2024

Sparkling clean, very accommodating,not overly cold acting,in fact they were helpful with their troubleshooting and putting my mind at ease. Thanks for the explanations and recommendations. More

by btashjian2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

August 19, 2024

Great service! Advisor and technician were super helpful and got my vehicle completed in a timely fashion. More

by ccolawbgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H and Paul,Marlon,Caitlyn,Ray
Report | Print
Aug 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the great feedback! We're glad to hear our advisor and technician provided timely service at Armory CDJR of Albany. We look forard to serving you again and safe travels!

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