Armory Chrysler Jeep Dodge Ram FIAT of Albany

I ised the service department for my minivan. The counter person super friendly and courteous. The mechanic EXCELLENT. My car was having issues that were difficult to find. My service person (Pau The counter person super friendly and courteous. The mechanic EXCELLENT. My car was having issues that were difficult to find. My service person (Paul), did everything he knew, even contacted a Chrysler engineer and fixed my car. It took a couple of weeks but he fixed it. Overall the service was good and I’m thankful. More

Excellent service! My car was ready when they said it would be and everyone was professional. My car was ready when they said it would be and everyone was professional. More

Everyone I dealt with was friendly and accommodating. The service was done quickly and I was on my way within about an hour! The service was done quickly and I was on my way within about an hour! More

Marlon is the best. He never fails to provide exceptional customer service. I cannot say enough positive things about him! He never fails to provide exceptional customer service. I cannot say enough positive things about him! More

Very helpful staff, quick and easy purchase process, would recommend to those looking for a car. would recommend to those looking for a car. More

The vehicle I purchased has multiple damages that I did not notice first glance and manager admitted to knowing of them but still tried to state the vehicle was fairly priced with the damages included whic not notice first glance and manager admitted to knowing of them but still tried to state the vehicle was fairly priced with the damages included which was not accurate. I had mentioned this to the manager and he was not even trying to listen to me and automatically became defensive and dismissive. The manager agreed to pay half of one of the pieces the vehicle was missing and in the conversation stated well you can just pick up your mats and we do not have to consider the piece. That is not how a manager should conduct himself. I could have purchased the piece myself it's more the principal. I Wouldve paid more for a vehicle if I did not have to worry about the repairs after a purchase and felt as if I was deceived by your organization being that it was not mentioned first hand. On a good note, your salesman Jason was great. More

Jerome has been my sales person for years. He is always professional and devoted his attention in meeting the needs of the customer. It is a pleasure doing business with him. Thank you! He is always professional and devoted his attention in meeting the needs of the customer. It is a pleasure doing business with him. Thank you! More

They were very curtious. I am happy with the service and quality of the repair. I am happy with the service and quality of the repair. More

Requested someone to reach out to me regarding something that was sent to me and no response back. Pretty disappointing and doesn't make me want to do business here anymore that was sent to me and no response back. Pretty disappointing and doesn't make me want to do business here anymore More

This dealership exhibits poor communication. It is almost impossible to get ahold of someone or to get a call back, they will blame it on lack of staff (they lack accountability) When you walk i It is almost impossible to get ahold of someone or to get a call back, they will blame it on lack of staff (they lack accountability) When you walk into the dealership all the salesmen sit around, so it’s confusing why no one ever answers the phone. Very frustrating place to deal with. More