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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

September 18, 2024

My service was fast yet done completely to the best of the abilities. The only thing that was missing and we didn’t get a car wash. More

by rebel130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

September 18, 2024

Paul Caseela ( sp? ) is excellent!! He is honest and responsive. I highly recommend Armory and Paul!! More

by WGOLDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

September 18, 2024

The service department was behind schedule due to staffing, but I was able to get an oil change within an hour. More

by kailang1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Gillis
Sep 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

September 17, 2024

Salesman was very professional and financial staff person was very easy to work with. Made an out of town deal very straight forward More

by RGP4224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Peter Backlund, financial person Erika Dobriko
Sep 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Reviews like yours makes us smile! We appreciate you taking the time to leave us positive feedback. Thank you for choosing Armory CDJR of Albany. Until next time, enjoy your new ride!

September 17, 2024

Other than being slow, the people at Armory are their greatest asset. I have done business there since 1972 when I bought my first car - a 72 Plymouth Duster! Back then the dealership carried a strong "f More

by Kabuck1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassela, Marlon ? , Nick Mackay, Billy Comtois, Carolyn Hendrickson, Lisa Stewart
Sep 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

September 17, 2024

I dropped my work truck off to get looked at, it was packed, thought I would be here forever,when Kate popped up, and helped me immediately, came out got all my information,and I was in and out in 15 mi More

by rshields077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
Sep 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that Kate was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

September 16, 2024

Jerome is great. He has the knack of finding exactly what vehicle you want and in your price range. He's very personable! More

by Birdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Sep 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to hear Jerome provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

September 16, 2024

Part on back order. Picked up car & my new battery was completely dead without reason. More

by Moonshine Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Sep 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to leave us a review and allow us the opportunity to make things right. We apologize for the inconvenience with your new battery. We'd like to take a look and work towards a suitable resolution. Please feel free to reach out to the email address in my signature below. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

September 16, 2024

Brian our salesman is awesome, we have purchased several vehicles from him. Your Service dept. Stinks More

by farcolano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Sep 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

September 16, 2024

Prompt service …. helpful customer service …made sure I got what I needed for my appointment More

by almighty616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
Sep 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're very glad to hear that the team provided you with a great experience! If you need anything else at all, feel free to reach out to us at Armory CDJR of Albany!

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